Rick Kacel

I am happy it is working for you now.

Have you tried ihtting Install Dev. Packages twice?

Mine did not install correctly the first time. You may have to hit it twice. I did not have to downgrade the bitstream afterwards. It seems to run fine on 4.x as long as you don't have tiles in your devlist file.

The issue has been resolved! Apparently, I was missing some developer packages that cause this to fail so I installed then through admin console. Side note: I originally reinstalled the Lifx node server because the group commands weren't working. Going through this process, I discovered the issue has to do with the tile nodes listed in my devlist.yml file It seems an update has broken Lifx tile support. I have no idea when it broke since I usually don't have the Lifx tile online. I couldn't really make too much sense of what was in the error log but if anyone wants to take a crack at it here is the output: 2023-09-06 15:56:32,010 Thread-3 udi_interface ERROR udi_interface:write: Exception in thread 2023-09-06 15:56:32,010 Thread-3 udi_interface ERROR udi_interface:write: Thread-3 2023-09-06 15:56:32,010 Thread-3 udi_interface ERROR udi_interface:write: : 2023-09-06 15:56:32,011 Thread-3 udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2023-09-06 15:56:32,011 Thread-3 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.9/threading.py", line 980, in _bootstrap_inner 2023-09-06 15:56:32,011 Thread-3 udi_interface ERROR udi_interface:write: self.run() 2023-09-06 15:56:32,011 Thread-3 udi_interface ERROR udi_interface:write: File "/usr/local/lib/python3.9/threading.py", line 917, in run 2023-09-06 15:56:32,012 Thread-3 udi_interface ERROR udi_interface:write: self._target(*self._args, **self._kwargs) 2023-09-06 15:56:32,012 Thread-3 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/0021b90260e8_2/lifx-poly.py", line 200, in _discovery_process 2023-09-06 15:56:32,012 Thread-3 udi_interface ERROR udi_interface:write: if self._manual_discovery(): 2023-09-06 15:56:32,012 Thread-3 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/0021b90260e8_2/lifx-poly.py", line 162, in _manual_discovery 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: d = lifxlan.TileChain(mac, ip) 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/0021b90260e8_2/.local/lib/python3.9/site-packages/lifxlan/tilechain.py", line 15, in __init__ 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: self.get_tile_info() 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/0021b90260e8_2/.local/lib/python3.9/site-packages/lifxlan/tilechain.py", line 22, in get_tile_info 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: response = self.req_with_resp(GetDeviceChain, StateDeviceChain) 2023-09-06 15:56:32,013 Thread-3 udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/0021b90260e8_2/.local/lib/python3.9/site-packages/lifxlan/device.py", line 560, in req_with_resp 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: raise WorkflowException("WorkflowException: Did not receive {} from {} (Name: {}) in response to {}".format(str(response_type), str(self.mac_addr), str(self.label), str(msg_type))) 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: lifxlan.errors 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: . 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: WorkflowException 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: : 2023-09-06 15:56:32,014 Thread-3 udi_interface ERROR udi_interface:write: WorkflowException: Did not receive [<class 'lifxlan.msgtypes.StateDeviceChain'>] from d0:73:d5:41:c7:a8 (Name: None) in response to <class 'lifxlan.msgtypes.GetDeviceChain'>

It seems like that should work but the last command fails with a permission message: [polyglot@eisy /usr/home/admin]$ pip3 install --prefix /var/polyglot/pg3/ns/0021b90260e8_2/.local bitstring==3.1.9 Collecting bitstring==3.1.9 Using cached bitstring-3.1.9-py3-none-any.whl (38 kB) Installing collected packages: bitstring ERROR: Could not install packages due to an OSError: [Errno 13] Permission denied: '/var/polyglot/pg3/ns/0021b90260e8_2/.local/lib/python3.9/site-packages/bitstring.py' Consider using the `--user` option or check the permissions. But the directory exists. The folder permissions seem to match the other node servers: [polyglot@eisy ~/pg3/ns]$ ls 0021b90260e8_1 0021b90260e8_12 0021b90260e8_4 0021b90260e8_7 0021b90260e8_10 0021b90260e8_2 0021b90260e8_5 0021b90260e8_8 0021b90260e8_11 0021b90260e8_3 0021b90260e8_6 0021b90260e8_9

No problem, I'm on EISY PG3x Version 3.2.3, Frontend version 3.2.3 IoX Version 5.6.4 The output is: import lifxlan ModuleNotFoundError: No module named 'lifxlan' 2023-09-04 18:46:21,434 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30 2023-09-04 18:46:22,158 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.1.0 Starting... 2023-09-04 18:46:22,160 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): File "/var/polyglot/pg3/ns/0021b90260e8_2/lifx-poly.py", line 10, in <module> import lifxlan Repeated to infinity. Thank you.

I am having the same issue after deleting and reinstalling the lifx node server. This does not appear to have resolved the issue.

No my uuid ends in :67

That's what I was thinking too, but I only have 2 approved accounts. What is the limit?

I am having a problem approving requested services for the ISY Portal in the administrative console for my ISY. Creating the sub accounts works ok I can add the ISY to the new sub account but when I go to approve it in the admin console I get an error window popup. It just read Error Bad Request. So in short I can't add any more accounts to my ISY. The error message doesn't give me much to go on. Does anyone any idea what could be wrong?