guyhamelin

Thank you everybody for your help, Michel Kohanim has resolve the communication problem. The brand new cable was not route well inside the RJ45 connector. Wire Orange is suppose to be inside pin 1 and it was in pin 2.

Yes the box is check, firmware 5.8.4 UI 5.8.4 And I have resettled the PLM : power off, power on with the pin pushed ,

The pins look ok, and I tried to power up the PLM first and no luck,

It's possible but it's a new one from Aartech.ca,

Yes, light is on and the PLM was working on my 994. Everything work good but no communication.

Hi, Yes did a lot of try/error with no luck.

My new eisy with the serial PLM adapter kit. Installed, upgraded, and restored ISY-994 backup. PLM doesn't show up. PLM Status shows: "0 0 0 v0 / Not Connected". I used the Universal Devices USB to Serial Kit for PLM blue cable to go from the adapter to the PLM and plugged the adapter into the USB on the back of the eisy. I have checked to ensure I have Insteon support selected and I've rebooted the eisy several times. Guy.