oneklakes

OK, I finally got it to work! My lessons learned: You need to power cycle the fan and put it in "discover" mode (hold the off button on remote until the fan jogs and the light blinks) before pressing "discover" in the plugin. I manually entered the IP address and token of the device in plugin. For whatever reason, the local address for the fan did not work for me (kept getting an error message in the plugin). Be careful not to have any spaces between the IP addresses and token numbers for each bridge and device. Hope the above is helpful.

I bought a new Minka Aire smart ceiling fan that has Bond support built in. I added it to my existing Bond bridge and it shows up in the Bond app. However, I can't seem to get the plugin to discover it and create a node for it. I've power cycled the bridge and pressed "discover" and that did not work. I tried that again after restarting the plugin and that didn't work either. Any suggestions would be much appreciated! Thanks! (Running IOX 5.8.4, Bond Plugin 3.2.14; PG3X 3.2.27)

I was able to get the plugin running by updating my Polisy to 5.8.4

@Goose66Just checking back if there is a solution. If not, is there a way I can just re-install v3.1.x of the plugin since that was working before? Thanks!

@Goose66 I think so. AC, PG3 and UD Mobile all show 5.8.3. I did the upgrade a while ago and this is the first hiccup since then.

I installed the new version and it doesn't find my bridge. Log shows the following errors: 024-07-19 16:28:05.442 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-07-19 16:28:05.442 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-07-19 16:28:05.443 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/main.py", line 9, in <module> 2024-07-19 16:28:05.445 MainThread udi_interface ERROR udi_interface:write: from bondns import BondNS 2024-07-19 16:28:05.446 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/__init__.py", line 5, in <module> 2024-07-19 16:28:05.443 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/main.py", line 9, in <module> 2024-07-19 16:28:05.445 MainThread udi_interface ERROR udi_interface:write: from bondns import BondNS 2024-07-19 16:28:05.446 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/__init__.py", line 5, in <module> 2024-07-19 16:28:05.448 MainThread udi_interface ERROR udi_interface:write: from .bondns import BondNS 2024-07-19 16:28:05.449 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondns.py", line 14, in <module> 2024-07-19 16:28:05.448 MainThread udi_interface ERROR udi_interface:write: from .bondns import BondNS 2024-07-19 16:28:05.449 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondns.py", line 14, in <module> 2024-07-19 16:28:05.451 MainThread udi_interface ERROR udi_interface:write: from .nodes import Bridge, Generic, CeilingFan, Light, NoDimLight, Shade, Fireplace, KeypadButton 2024-07-19 16:28:05.452 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/nodes.py", line 13, in <module> 2024-07-19 16:28:05.454 MainThread udi_interface ERROR udi_interface:write: from .bondapi import * 2024-07-19 16:28:05.451 MainThread udi_interface ERROR udi_interface:write: from .nodes import Bridge, Generic, CeilingFan, Light, NoDimLight, Shade, Fireplace, KeypadButton 2024-07-19 16:28:05.452 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/nodes.py", line 13, in <module> 2024-07-19 16:28:05.454 MainThread udi_interface ERROR udi_interface:write: from .bondapi import * 2024-07-19 16:28:05.455 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 177, in <module> 2024-07-19 16:28:05.458 MainThread udi_interface ERROR udi_interface:write: class bondBridgeConnection(object): 2024-07-19 16:28:05.459 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 180, in bondBridgeConnection 2024-07-19 16:28:05.455 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 177, in <module> 2024-07-19 16:28:05.458 MainThread udi_interface ERROR udi_interface:write: class bondBridgeConnection(object): 2024-07-19 16:28:05.459 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 180, in bondBridgeConnection 2024-07-19 16:28:05.461 MainThread udi_interface ERROR udi_interface:write: def __init__(self, hostName: str, token: str, stateCallback: Callable | None = None, eventCallback: Callable | None = None, logger: logging.Logger = _LOGGER): 2024-07-19 16:28:05.462 MainThread udi_interface ERROR udi_interface:write: TypeError 2024-07-19 16:28:05.463 MainThread udi_interface ERROR udi_interface:write: : 2024-07-19 16:28:05.464 MainThread udi_interface ERROR udi_interface:write: unsupported operand type(s) for |: '_CallableType' and 'NoneType' 2024-07-19 16:28:05.461 MainThread udi_interface ERROR udi_interface:write: def __init__(self, hostName: str, token: str, stateCallback: Callable | None = None, eventCallback: Callable | None = None, logger: logging.Logger = _LOGGER): 2024-07-19 16:28:05.462 MainThread udi_interface ERROR udi_interface:write: TypeError 2024-07-19 16:28:05.463 MainThread udi_interface ERROR udi_interface:write: : 2024-07-19 16:28:05.464 MainThread udi_interface ERROR udi_interface:write: unsupported operand type(s) for |: '_CallableType' and 'NoneType' I tried entering the IP and token manually and also reinstalled the plugin but neither of these steps worked. Currently running PG3X 3.2.22 and IoX 5.8.3 on Polisy.

@Goose66 Understood. Thanks for all of your hard work to develop this NS and supporting it!

@Goose66 I restarted it again and it's working now. I did restart it after I installed the update. I was getting the 403 error last week. Thanks for reviewing my log file.

@Goose66 Just sent it.

@Goose66 I installed the update but am still unable to connect. The log file seems to indicate some kind of connection error. Let me know if you want me to send it to you. Thanks!

@bpwwer @Goose66 Just a short note to say that everything is working fine at this point. Thanks to both of you for reviewing the log files to resolve this issue and for your patience while I was out.

@Goose66Just sent it.

@bpwwer @Goose66, I deleted all of my credentials, did a save and restarted the NS. I then, re-entered everything over again. I still get same error messages described above and the NS is not responding in the Polisy AC. Unfortunately, I'm leaving for Asia later today so won't be able to do further troubleshooting until I return towards the end of the month. I will check back at that time. I appreciate all of your assistance to date! Thanks.

@bpwwerSorry for the misunderstanding. UDI Portal shows MyQ NS as current.

@bpwwerI logged into the PG3 but am not seeing that option. @bpwwerJust sent you the log file.

@Goose66 I used the same credentials as before. They still show up correctly in the proper fields so I didn't think they needed to be revised.

I previously installed the trial license which expired yesterday. Then I purchased the annual license and installed it. However, the NS is not working and is showing the following messages: "Could not login to the MyQ service with the specified credentials. Please check the 'username' and 'password' parameter values in the Custom Configuration Parameters." (I didn't change anything from when it was working before.) "The subscription for this node server has expired" (PG3 shows the annual subscription with an expiration date of xx/xx/2024.) "A device command was attempted with no MyQ connection established. Wait for the MyQ Service to be connected before attempting device commands." (Not sure what this means although I suspect it is related to the erroneous expiration status.) I restarted both the NS and PG3 but still get the these errors. Anyone experience this problem and can point me towards a solution? Running PG3 v3.1.17 & MyQ NS v3.1.21. Thanks!

@JaviWorking for me now! Thanks for the quick response!

@Javi just sent it

@Javi I’m getting the same error on iOS. Let me know if you want me to send you a PM with the same info.

@bpwwerI do have programs which include several of the PG2 node servers so will proceed with the re-install option. Regarding your initial question, I was under the impression that the preferred approach was to delete the node servers in PG2 before installing the PG3 versions in IoP so there wouldn't be any conflicts? However, if I can just install the PG3 versions and leave the PG2 versions running that will make things easier. Thanks!

@bpwwerThanks for the response. I did try re-entering the username and password in the PG2 settings but that didn't make a difference. However, you're right that PG2 can't communicate with the i994 because I took the i994 off line after I did the transition to IOP per the instructions so that there wouldn't be a conflict. Do I need to power off the Polisy, put the i994 back on, delete the PG2 node servers and then reverse?

FWIW, I also see the following error on the PG2 dashboard: "ISY automatically discovered at http://xxx.xxx.x.xxx:xxxx however the username and password need to be set in the settings menu." That message does not show on the PG3 dashboard.

Coincidentally, it's yours...MyQ. It seems to happen to the others as well.

I successfully migrated from the isy-994 to Polisy and am now trying to upgrade all of my node servers from PG2 to PG3. However, when I go into PG2 to delete the Node Server, I get a "Socket Error Hang Up" error message and the NS continues to show up in PG2 and PG3 (as unmanaged). Am I missing a step? Thanks!