oneklakes

OK. I ordered the dongle this morning and will update if I experience any issues after I install it. Thanks again!

Got it! So I don't need to do anything to have IoX "uninstall" the previous board? The auto detect will basically install the new dongle over it?

Can't tell if the trace is intact and the board/traces are so small I'm not sure I can do it since the last time I soldered anything was years ago. So I'm guessing the best alternative is to just buy one of the new dongles that UD mentioned are now supported. And assuming I do that I saw your comment in another post that I need to run the following: http://<your_IP_address>:8080/rest/zmatter/zwave/deactivateZMatterZWave. Thanks for your help with this!

The push on connector broke off the board itself (and took a piece of the board with it) so not sure it can re-soldered?

In the course of trying to disconnect the wire to the Z-wave antenna on the ZMatter board in my Polisy, the connector on the board broke ☹️ ( was going to do a firmware update). Predictably, when I powered up the Polisy, all of the z-wave nodes show up but none of them are reachable. Since the boards are no longer available, any recommendations on next steps? My Polisy is running IoX 6.1.2_14 and is/was running fine up to now. Thanks!

@cranrob Were you able to login? If not, try typing the IP address for your Eisy in the browser rather than a shortcut like "eisy.local". The other thing I did was to clear the passwords app on my Mac.

@Guy Lavoie I ran the update (1403005>1404000) from the AC and power cycled again. Still got the message on my Mac but decided to try and access using my iPhone and was successful. So I cleared the cache, cookies and saved password for eisy-ui on Safari on my Mac and was able to login. It seems like the update requires the browser to be "cleared" in order to use eisy-ui afterwards. Many thanks again for your help! Hope this helps anyone who may run into the same issue.

OK. Will try that before submitting a ticket.

Will do. Thanks again.

@Guy Lavoie Thanks for the quick response. Just tried the power cycle and still getting the error.

Hi all, Tried to login to my Polisy today via Etsy-ui and got this message. on the login screen: "eisy is not reachable". I was able to login using the AC and got several messages that "packages were being/had been upgraded". I was also able to access via SSH. Tried re-booting but still can't access via eisy-ui. Is anyone else seeing this or have experienced something similar? Thanks!

OK, I finally got it to work! My lessons learned: You need to power cycle the fan and put it in "discover" mode (hold the off button on remote until the fan jogs and the light blinks) before pressing "discover" in the plugin. I manually entered the IP address and token of the device in plugin. For whatever reason, the local address for the fan did not work for me (kept getting an error message in the plugin). Be careful not to have any spaces between the IP addresses and token numbers for each bridge and device. Hope the above is helpful.

I bought a new Minka Aire smart ceiling fan that has Bond support built in. I added it to my existing Bond bridge and it shows up in the Bond app. However, I can't seem to get the plugin to discover it and create a node for it. I've power cycled the bridge and pressed "discover" and that did not work. I tried that again after restarting the plugin and that didn't work either. Any suggestions would be much appreciated! Thanks! (Running IOX 5.8.4, Bond Plugin 3.2.14; PG3X 3.2.27)

I was able to get the plugin running by updating my Polisy to 5.8.4

@Goose66Just checking back if there is a solution. If not, is there a way I can just re-install v3.1.x of the plugin since that was working before? Thanks!

@Goose66 I think so. AC, PG3 and UD Mobile all show 5.8.3. I did the upgrade a while ago and this is the first hiccup since then.

I installed the new version and it doesn't find my bridge. Log shows the following errors: 024-07-19 16:28:05.442 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-07-19 16:28:05.442 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-07-19 16:28:05.443 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/main.py", line 9, in <module> 2024-07-19 16:28:05.445 MainThread udi_interface ERROR udi_interface:write: from bondns import BondNS 2024-07-19 16:28:05.446 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/__init__.py", line 5, in <module> 2024-07-19 16:28:05.443 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/main.py", line 9, in <module> 2024-07-19 16:28:05.445 MainThread udi_interface ERROR udi_interface:write: from bondns import BondNS 2024-07-19 16:28:05.446 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/__init__.py", line 5, in <module> 2024-07-19 16:28:05.448 MainThread udi_interface ERROR udi_interface:write: from .bondns import BondNS 2024-07-19 16:28:05.449 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondns.py", line 14, in <module> 2024-07-19 16:28:05.448 MainThread udi_interface ERROR udi_interface:write: from .bondns import BondNS 2024-07-19 16:28:05.449 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondns.py", line 14, in <module> 2024-07-19 16:28:05.451 MainThread udi_interface ERROR udi_interface:write: from .nodes import Bridge, Generic, CeilingFan, Light, NoDimLight, Shade, Fireplace, KeypadButton 2024-07-19 16:28:05.452 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/nodes.py", line 13, in <module> 2024-07-19 16:28:05.454 MainThread udi_interface ERROR udi_interface:write: from .bondapi import * 2024-07-19 16:28:05.451 MainThread udi_interface ERROR udi_interface:write: from .nodes import Bridge, Generic, CeilingFan, Light, NoDimLight, Shade, Fireplace, KeypadButton 2024-07-19 16:28:05.452 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/nodes.py", line 13, in <module> 2024-07-19 16:28:05.454 MainThread udi_interface ERROR udi_interface:write: from .bondapi import * 2024-07-19 16:28:05.455 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 177, in <module> 2024-07-19 16:28:05.458 MainThread udi_interface ERROR udi_interface:write: class bondBridgeConnection(object): 2024-07-19 16:28:05.459 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 180, in bondBridgeConnection 2024-07-19 16:28:05.455 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 177, in <module> 2024-07-19 16:28:05.458 MainThread udi_interface ERROR udi_interface:write: class bondBridgeConnection(object): 2024-07-19 16:28:05.459 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db95945a0_2/bondns/bondapi.py", line 180, in bondBridgeConnection 2024-07-19 16:28:05.461 MainThread udi_interface ERROR udi_interface:write: def __init__(self, hostName: str, token: str, stateCallback: Callable | None = None, eventCallback: Callable | None = None, logger: logging.Logger = _LOGGER): 2024-07-19 16:28:05.462 MainThread udi_interface ERROR udi_interface:write: TypeError 2024-07-19 16:28:05.463 MainThread udi_interface ERROR udi_interface:write: : 2024-07-19 16:28:05.464 MainThread udi_interface ERROR udi_interface:write: unsupported operand type(s) for |: '_CallableType' and 'NoneType' 2024-07-19 16:28:05.461 MainThread udi_interface ERROR udi_interface:write: def __init__(self, hostName: str, token: str, stateCallback: Callable | None = None, eventCallback: Callable | None = None, logger: logging.Logger = _LOGGER): 2024-07-19 16:28:05.462 MainThread udi_interface ERROR udi_interface:write: TypeError 2024-07-19 16:28:05.463 MainThread udi_interface ERROR udi_interface:write: : 2024-07-19 16:28:05.464 MainThread udi_interface ERROR udi_interface:write: unsupported operand type(s) for |: '_CallableType' and 'NoneType' I tried entering the IP and token manually and also reinstalled the plugin but neither of these steps worked. Currently running PG3X 3.2.22 and IoX 5.8.3 on Polisy.

@Goose66 Understood. Thanks for all of your hard work to develop this NS and supporting it!

@Goose66 I restarted it again and it's working now. I did restart it after I installed the update. I was getting the 403 error last week. Thanks for reviewing my log file.

@Goose66 Just sent it.

@Goose66 I installed the update but am still unable to connect. The log file seems to indicate some kind of connection error. Let me know if you want me to send it to you. Thanks!

@bpwwer @Goose66 Just a short note to say that everything is working fine at this point. Thanks to both of you for reviewing the log files to resolve this issue and for your patience while I was out.

@Goose66Just sent it.

@bpwwer @Goose66, I deleted all of my credentials, did a save and restarted the NS. I then, re-entered everything over again. I still get same error messages described above and the NS is not responding in the Polisy AC. Unfortunately, I'm leaving for Asia later today so won't be able to do further troubleshooting until I return towards the end of the month. I will check back at that time. I appreciate all of your assistance to date! Thanks.

@bpwwerSorry for the misunderstanding. UDI Portal shows MyQ NS as current.