ShawnW

@johnnyt Hi there! I was also in your EXACT situation in the fall with my Polisy (being very out of date, needing chip shipped to Canada, etc.), so I understand your hesitation. As of today, I am also in your (today's) exact situation - still using my ISY and have a Polisy w ZMatter with a couple node servers. The only difference is that I HAVE been keeping my Polisy up to date and am currently at 5.5.5. I can tell you that in your situation I don't expect you would have any issues updating your Polisy to 5.5.5 at this point based on my experience. I've been reading the forums a lot the last few months and it seems that most of the issues are with migrating from ISY994 to IoX on either Polisy or EISY. I have a 'bunch' of Zwave devices and so I've been biding my time and waiting to migrate. I've decided that when I do the migration I will do a partial migration - any of my ZWave devices that have S2 and or are not functioning in the way that i think they should, those devices will be un-installed fully before I migrate, then will re-add them to the new system when migration is complete. That's about half of my ZWave devices. I also did as you suggested and after installing ZMatter I installed a couple Insteon and ZWave devices to it from scratch to make sure the new ZMatter board was working well - seems like a very smart test to me. There's only been a couple people on the forum mention that the board didn't work for them, but I would still do this test if I were you (can't hurt). Do this after getting your Polisy fully up to date to 5.5.5 first. The only other advice I'd give is make sure you use the 'upgrade packages' from within your Polisy's IoP and give it a LOT of time - ie, given how long it's been for you, I would start it in the evening and just let it run overnight (or at least several HOURS untouched), but it should get there eventually on its own. ALWAYS backup first!! Good luck sir! And let us know how it went. Shawn

Hi Tim. Could you please keep this post updated as you work through your PLM issue? I suspect a lot of people will find this info helpful come April.... THANKS TimWing!

Dude.... "I know they are busy" ?? It's Christmas Eve, UD has just launched the EISY and ZMatter (before 95% of the industry), they are swamped trying to support that product and software updates, and you're [publicly!] complaining that you don't have shipping confirmation for an order that you tried to change after-the-fact, on the second busiest shipping week of the year, for a product that wasn't even supposed to ship yet for another week, to a company that has an exemplary customer service reputation ?!?!? You know, I'm just as eager as the next guy and am also planning on doing lots of programming this week while I'm off, but man, take a step back and have another look at the situation.... this is a classic can't see the 'Forest for the trees' scenario. These people have been working their butts off for us for months and deserve some Christmas/Holiday time off like the rest of us. Happy Holidays everyone.

HI. I'm going to attach the log file - hopefully I'm doing this right as this is my first node server. I've been through the wikis, forums, and installed this node server at least 20 times trying different things. I'm out of things to try. The "current status" is ALWAYS Disconnected. When I fill out the Configuration, save, then hit 'start', it claims to start, and the Uptime will count for about 3 seconds before returning to "Not Running" and Uptime "None". It never creates any nodes here, or on the ISY, though the ISY does 'see' the VUE Node Server, but that's it. Other notes: I'm still using my external ISY as I want to learn one step at a time. Also, I my Emporia kit is a 4-outlet (w energy monitoring) kit, and that's it - no actual "Vue". I have no issue viewing the outlets on the Emporia App or Website. What does the "Load Profile" button do? (for me, nothing, but I don't even know the purpose). THANK YOU! Shawn VUE_12-20-2022_114922-AM.zip