ShawnW

Dude.... "I know they are busy" ?? It's Christmas Eve, UD has just launched the EISY and ZMatter (before 95% of the industry), they are swamped trying to support that product and software updates, and you're [publicly!] complaining that you don't have shipping confirmation for an order that you tried to change after-the-fact, on the second busiest shipping week of the year, for a product that wasn't even supposed to ship yet for another week, to a company that has an exemplary customer service reputation ?!?!? You know, I'm just as eager as the next guy and am also planning on doing lots of programming this week while I'm off, but man, take a step back and have another look at the situation.... this is a classic can't see the 'Forest for the trees' scenario. These people have been working their butts off for us for months and deserve some Christmas/Holiday time off like the rest of us. Happy Holidays everyone.

HI. I'm going to attach the log file - hopefully I'm doing this right as this is my first node server. I've been through the wikis, forums, and installed this node server at least 20 times trying different things. I'm out of things to try. The "current status" is ALWAYS Disconnected. When I fill out the Configuration, save, then hit 'start', it claims to start, and the Uptime will count for about 3 seconds before returning to "Not Running" and Uptime "None". It never creates any nodes here, or on the ISY, though the ISY does 'see' the VUE Node Server, but that's it. Other notes: I'm still using my external ISY as I want to learn one step at a time. Also, I my Emporia kit is a 4-outlet (w energy monitoring) kit, and that's it - no actual "Vue". I have no issue viewing the outlets on the Emporia App or Website. What does the "Load Profile" button do? (for me, nothing, but I don't even know the purpose). THANK YOU! Shawn VUE_12-20-2022_114922-AM.zip