n_sievers

I had the same issue occur when updating my Polisy to 5.6.4. The upgrade executed successfully and upon logging back into the AC, Z-wave was not functioning at all. I ended up doing a power cycle on the Polisy and when everything came back up again, Z-wave was back and functioning properly. I queried all Z-wave devices and all updated/reported successfully.

Glad to hear you are back up and running again! Yes, the Smartenit modules are very susceptible to power line noise and some versions are definitely worse than others. There was a period that they did dual-band PLM’s in their devices but stopped due to the frequent failures. In the areas I have had com issues, I have plugged in either an insteon range extender or can also do a dual-band lamplinc or similar as it performs the same function of signal coupling; just make sure there is another dual-band device on the other leg of your panel within communicating distance. Once I got mine all dialed in, they work very well.

I have several of these in my system and are working without issue on 5.6.2. I would be venture to guess that either the PLM part of the Smartenit device is failing or possibly the daughter board in it. I have had several PLM’s fail in the Smartenit devices in the past (plagued by the same issue as the old Insteon PLM since that was what the modules use) and the last failure was actually the daughter board and not the PLM. If you determine the device is failing, I would reach out to Smartenit to see if they still offer their repair service. I used to just stop by their office in Irvine to drop them off for repair but the last time I was in, they were running low on parts due to the shut-down of Smarthome/Insteon and were likely not going to be doing repairs if was PLM related; thankfully the issue was a failed daughter board and was able to be quickly swapped out. They used to offer shipping turnaround repair service and would reach out to them to see about currently available options. With Insteon bringing back the PLM, maybe there is still hope for rebuild/repair. All of the people at Smartenit have been more than awesome to work with as a side note.

I purchased a Ultraloq Pro Zwave back in June to replace one of my Schlage units. When it arrived I removed and re-keyed the lock cylinder to match my current key which was pretty straight forward and then paired with my ISY. This part was a bit problematic as it would not pair when installed in the door (I was hopefully optimistic this would work but has never with my Schlage and Yale locks) but it would not find it so I moved it next to my ISY and finally paired after running and exclude then then running an include again. The lock worked fairly well, as good as the Schlage with communication which has been an issue even with multiple Jasco outlets and Aeotec repeaters installed in the route. The deal killer for me was that it does not support information such as “unlocked by keypad” and had Michel confirm this with the logs sent over. I reached out to Ultraloq support to see if this was being considered for a possible future update and never got a response so I ended up removing the lock, keying back to its original key and returning it. I was disappointed that I had to do this as I generally liked the lock and loved it robust line of features but not being able to have or access the specific lock status data, it was a no-go for me and that support would not respond sealed the deal as I was willing to hold on to it if there was a remote possibility of future support updates as I desperately want to get rid of all my problematic Schlage and Yale devices!

I updated manually with the firmware zip file

I have just confirmed that unfortunately the issue with the Yale lock status is still present following the update to 5.3.4

Thanks Michel, I have done that and will keep an eye on it to see if that has resolved.

I am having the same issue with my Yale lock. Whenever my 3am query executes, the lock updates to "unlocked" when it is actually "locked". This occurs every night without fail. Firmware and UI are a match at 5.3.0

I ended up going this direction for the lever set to stay brand/style consistent with my other Schlage locks and keying even though it is not Z-Wave Plus but may just go the Yale route with their key free lever set (or get a Schalge retrofit cylinder for the Yale lock) which will similarly match my other lever handles. Any thoughts or suggestions on Yale?

Thank you for the response. I tried this without success.

I have upgraded to 5.3.0 and have the new 500 series z-wave module installed with my configuration of 2 Schlage deadbolts and 1 Kwikset keypad lever set with everything working properly. I am tired of the poor overall quality and degrading finish of the Kwikset lever and additionally want to be keyed the same as all other locks so have installed a Schlage fe599 keypad lever set in replacement and have successfully added to my isy. The problem is that the status of the Schlage lever set is not updating whenever it is locked/unlocked with either the admin console or the lock/unlock buttons on the lock itself. It will show correct status if I run a query but will not update on its own. Any thoughts or insight on this?