iowaj

But that is my issue is that the Add New Device does not seem to have the device showing up in the list anywhere when I right click the old one to replace with.... I am not seeing the device in the list so used Auto Discover as told to do before. I am replacing a Swithlinc dimmer and a Keypadlinc dimmer with the same devices I just ordered. I am guessing my version of the ISY firmware is an older one but not sure how to find which one it is. I don't think we have ever updated it nor do we know how. Julie

Thanks for the response. Is having to do the start linking from ISY menu different from before? If you read thru the posts above, when I replaced at least 40 switches before, I only had to choose Add New Insteon Device and didn't go thru the "Select Start Linking...." steps you are talking about. Julie

Hi, I am trying to replace a couple of switches with ISY 99 and had success doing this before with a huge batch that were defective. This time when I click to add New Insteon Device and type in the new device I am not getting it to show up anywhere with Auto Discover. Am I doing something wrong? Before I can't remember if I got a response from the software when I added the device but do remember when I went to the old device and right clicked "replace with" the device showed up. Thanks for the input! Julie

Thanks for the suggestions. It may be a few days before I have the chance to mess much with this but will certainly try and let you know what happens. I must say I am always fearful of disconnecting things as I have a great fear of losing all programming and having none of the lights in my house working. Should I not be worried about this by Remove power from both the XEP and the ISY? Thanks!

I forgot to add that when we access the ELK account through the computer there are rules that were set up by the original owner that among many other rules relate the motion sensor to the lighting. These rules are still active so nothing was changed there. We are able to see this programming and connect to the ELK system.

I am positive we have that module though it does not appear in the product section under help as you described. The communication between the hallway motion detector and lighting system was working when we moved in. That's why I suspect the two are not communicating as they were before. Here's what happens that better describes the "screen jumping: The ISY configuration screen is fine when I first open it with M1XEP info left blank or incorrect. When I type in the ElK IP address and port on that page and hit save another line appears below sunrise/sunset times with a spot for the security code, button for arm away, arm stay, disarm, and go to ELK console. This line though appears and disappears very rapidiy causing the screen to move up and down about a line thus "jumping." It only stops when I remove the M1EXP info. I know that there was ISY info in the M1EXP space before, but the M1EXP address changed at some point either when we replaced our router or during a couple of major power outages. Sorry if I am not communicating this information with the proper lingo. We still consider ourselves newbies with all of this, but are learning. We had a huge number of defective light switches we had to replace about a year ago and were thrilled to figure out all the programming to get those up and running in the ISY system. Now we are just hoping to get back some of the features we loved that don't work as they did when we moved in. Thanks for any advice you can give!

We purchased our home with both the ISY and ELK already installed and have worked to understand how these work. Upon moving in we loved the programming that had been done so that when an upstairs motion detector sensed a path of lights to the master bedroom came on. Somehow that seems to not be working now and am guessing the two systems are not communicating with each other. I can see in the ISY Admin Console configuration tab that there is a spot to enter the IP address, Port, and security code. However, once I enter the correct info and save, the ISY program begins to jump on the screen. Can anyone give me some advice to get these the ISY and ELK communicating again? Thanks!

Yes, the 40 that I replaced were due to switch failure. The majority were 2876DB switches REV 1.2 with some 2476 D 3.1 and some 2486D 1.4. We purchased the home with this system/switches already installed. We had no idea what was going on as switches gradually just started to randomly not work sometimes or failed completely. Found out about the extended warranty and Smarthome was very nice and replaced them all. It was not fun going around and putting them all in, but we made it!

Interesting response.....thanks! I have actually had switches fail......40 of them!!! I am not impressed (again) with theses switches if that is indeed the problem here. This is one switch I replaced in the last 6 months. Will be giving Smart Home a call.

In our kitchen tonight we had a bulb burn out. It is one of a pair controlled by an Insteon switch. Now I can't get the one that works to turn off with the switch. I tried resetting the switch by pulling out the little tab and then pushing it back flush with switch. Light of course went out but came right back on when tab was pushed back flush. I pushed the tab all the way in and tried restoring the device through the ISY system but no luck. Any suggestions? The switch is pretty new. Thanks!

Thanks! Are these the same steps for a switch that has already been installed and programmed? We are the second homeowners. I did something like this with 2 other switches that seemed to have regressed to thinking they were 6 button switches before. Are the two buttons you say to hold the top left and bottom right. Am thinking I remember pressing restore device instead of start linking as these already have links to all 8 buttons.

I have a keypad I need to do this with, too, but forget the steps. Would someone mind posting a summary of the steps here. Thanks!

Yes, we did add the new switches and then replaced the old ones with new ones carrying over all links. We did this with 40 switches with success, and this just happened to be involved with the last one we replaced. Must be Murphy's Law!

We have replaced many defective switches recently using the ISY-99 system and have run across a couple of issues and hope someone can give some input. Do the load and slave switches control the designated light simply due to the wiring, or does the slave only control the light when it is linked to the load? I have one slave switch that appears to operate correctly but is not turning the light on or off. It appears to be linked to the load (links created by previous homeowner). What can we do? Have double checked all wiring though these switches were never replaced and don't see a wiring issue. Also, we have a keypad linc switch that had all the buttons working correctly before replacing some switches that were linked to to the buttons. The programming appears to still have those links, but they are not operating. Suggestions? Thanks in advance for your help! Julie

Lee, I can't thank you enough for the help you gave me in replacing our switches within the ISY-99 system. Your directions were extremely clear and helpful, and we have now successfully replaced 40 defective switches! Glad to have some functioning light around here. I am sure we will be back with more questions once we have time to play around with the system. Julie

Do I need to wire the switch before adding it to the system and then clicking the old system and replacing with.....?

The switches I have are all brand new just shipped from SmartHome. We have 36 of these switches that are defective in our house! The old switches we have are version 3.2 or older and fell under the extended warranty. Looks like we have V 2.7.0 for the ISY softwar. It says at the top that 2.8.16 is now available, however, we have been hesitant to update until we are confident we know how to use what we have and not wipe anything out in the update. Julie

One other thing I forgot to ask.... When I choose the switch, I am not seeing 2876DB as a device type, which is what my new switches are. I do see 2876D3 which is what the program shows for the old switches(though their label shows 2876DB, too). Is my software version not up to date to show this 2876DB? J~

Last question, hopefully, though I know I will probably be back. As I am adding the new switch I am getting 3 options : * Remove Existing Links. * Add Devices Found in Links and Remove Existing Links. * Add Devices Found in Links and Keep Existing Links. Am I assuming correctly that this is referring to any links that might be found to the switch I am replacing? And I assume I should click the 3rd option to keep links with any other switches and programs? Thanks so much! Julie

Thanks for your input! All but one or two switches appear to be integrated into the system we took on with the home purchase. I don't think those two are linked into any programs. Can we just add those two switches as new devices and have them up and running thar way? And are two way switches any different or will the load and slave automatically transfer with replace with...? Thanks! Julie

Hi, Our home has many 2876DB - ICON Dimmer Switches and a few 2476D - SwitchLinc-INSTEON Dimmer Switches that have been deemed defective. We just received the new switches and are looking to replace the defective ones using the ISY 99 system. This system and switches were already in the home when purchased so we are pretty new to using everything. Can someone tell me if my interpretation of instructions is correct? I believe we have to add the new switch to the software and then can just click on the old switch and then click replace with....the new switch. Is it really that easy? We are keeping our fingers crossed and appreciate your input! Thanks!

My husband and I bought a new home in which the previous owner had installed all insteon switches. We are able to access the programming for it and understand how to make changes. However, we have MANY switches that just don't seem to work. Some were working and then just stopped. Do we need to replace the switches? How do we troubleshoot these? A lot of this terminology is foreign to us. Thanks for your help.