Michel Kohanim

Hi Andrew, I agree with all your points. At the end of the day, the Admin Console should give you the diagnostic tools you need. With kind regards, Michel

Hello morreale, Thank you. May I assume that in some cases these devices do in fact respond properly? We basically have to find a pattern. With kind regards, Michel

Hello auger66, Thank you. Can you please take a look at your error logs and look for any -5000x errors? With kind regards, Michel

nlaredo, Our pleasure and thanks so very much for taking the time to let us know! With kind regards, Michel

Hi johnnyt, Please do send an email to support@universal-devices.com and let's setup a remote session. There's something either wrong with your unit or with how you have the programs running. I still do not understand why your system gets busy after each save unless there are many things running and causing heavy load. Those errors basically mean that client, such as the Admin Console, sent a close notify but has not yet closed the socket properly. The only times those messages should cause alarm is if they are repeated every 10 seconds for more than 3 minutes. With kind regards, Michel

Hello no clue, As long as I know, iRule does not yet support ISY feedback. With kind regards, Michel

Hi johnnyt, Thank you. I think it would be best for you to send all those programs impacted by this variable to support@universal-devices.com. There's basically nothing wrong with this program and I am very much concerned that there are things happening in your system causing it to be slow. In the meantime, when you have slow response times, can you please pay attention to the activity on the Mem light on ISY? That would give us an indication of how much activity there is on the file system. I am still thinking that there might be some tight loops somewhere causing all the performance issues. If all else fails, I would like to login to your system remotely and see what's going on. And, a final thought, in most systems the bottle neck is usually the file system (including on all computers except perhaps SSDs). As I mentioned before, ISY puts a lock around each file and thus if you have multiple tasks requiring the lock, obviously there's going to be a performance hit. With kind regards, Michel

Hi auger66, Was it that you didn't receive any notifications or was it that you got wrong notifications. If you didn't get any, did you check to see if the program actually ran? As far as TriggerLincs, there's a big problem with these devices and that is the fact that they cannot be queried. So, if ISY is rebooted, there's basically no way to figure out what state they are in. With kind regards, Michel

johnnyt, I do apologize for not getting back to you sooner. Garbage collection means nothing to us because we manage the whole memory. We actually know where each object is in the memory. As far as SD card read/write, io_guy is 100% correct and we do have wear_leveling. We have systems out there that have been running for more than 3 years without reboot. As far as notifications, whenever you change the state variable, all programs depending on it are re-evaluated. Can you copy and paste the program for which you have problems with notifications? With kind regards, Michel

auger66, I do not understand why you had to redo all your programs. The mail server configuration piece has nothing to do with programs. With kind regards, Michel

Hi morreale, Thank you. It seems that the scene is working properly. Can you tell me "when" this scene is activated through programs? Would it be possible to run the same test around the same time that the scene is activated by your program? With kind regards, Michel

Hello auger66, It seems that our default mail server has reached its limit for the month. Please do be kind enough to continue using yours. With kind regards, Michel

binaryman, You do not need variables. You can have a couple of programs with the thermostat or iMeter in the condition (say above or below some threshold), then use Customized Emails and use ${alert.action} variable in the email. With kind regards, Michel

Hi Andrew, I do not think we are talking about the same thing. The reason we use decimal is because it's easier on ISY (instead of parsing an already integer value to hex string representation) and less resource intensive. Again, I do not want the XML interface itself to become the diagnostic tool. This said, the Admin Console should do what you want such as searching for a device in the Event Viewer/Link Viewer. With kind regards, Michel

junkycosmos, Thanks so very much for your help. With kind regards, Michel

Hello morreale, Please right mouse click on the scenes in question and then choose Diagnostics | Scene Test. Do all devices pass the test? With kind regards, Michel

Hi Andrew, Thanks so very much for the details. Text/hex version makes sense especially if you want to search ... my only concern is that once we do that, then we would have to define/explain our whole XML schema and things get quickly out of hand. This said, I do see your point and we'll see what we can do. With kind regards, Michel

Hi Guys, That's quite unfortunate ... my station does report rain and it was raining heavily today. Perhaps we can ask WeatherBug for input? With kind regards, Michel

andrewm, I am unclear as to what ISY didn't catch. There was a link in your KPL that was not in ISY and are you saying that ISY didn't show mismatch? If ISY shows and the device does not have then there's a problem. Also, what firmware version are you using? The XML in question was NOT created for human consumption but to be LOADED back to the dialog (the load button). So, I really do not see the value in the overhead of formatting parts of the XML with HEX. Sounds good. With kind regards, Michel

Hello J, Thanks so very much for the detailed information. Although ISY was not designed for industrial temp but the I am concerned that the temperatures you are experiencing should be within the supported range. As such - and if you don't mind - we would like to run some experiments on your unit (we'll provide you with a replacement while we do the experimentation). If you are OK with this, please do be kind enough to send your shipping address to tech@universal-devices.com and I'll take it from there. With kind regards, Michel

junkycosmos, Thanks so very much for your input. If the problem is network related, what's the point of moving ISY and leaving the PLM? Also, what's your topology? Is ISY connected to a switch and then to your router? If so, have you tried connecting directly to the router? With kind regards, Michel

Hello all, Thanks so very much. The problem seems to be ISP specific ... Default works and gmail works. Would one of you be kind enough to try gmail and let me know if it works? With kind regards, Michel

Hi Tim, Did you ever have the from field populated? What happens if you just put your email address (without the friendly name)? With kind regards, Michel

Hi Chris, thanks so very much for the update! With kind regards, Michel

Hi Tim, I think we found the problem. The total length for the From field is 64 (perhaps we should increase it) ... would you please try A B:your_email_address and let me know if that makes any difference? With kind regards, Michel