Michel Kohanim

@TriLife,
As a vetted developer, this should be your first project. Add dimmer support for MQTT. 
With kind regards,
Michel

@isyrocks!,
It's fixed. This is what you need to do:
1. Admin Console | Configuration | Reboot eisy (you must do this first because of previous failed attempts) .. or 5 times on the power button
2. Admin Console | Configuration | Upgrade Packages or 1 time on the power button
3. You will probably be asked to reboot again (depends on what's already been upgraded before)
With kind regards,
Michel

Mike,
Stretching the truth a little. We do not have resources to login every time you run into issues. I did remote in, backed up your 994, upgraded your 994, created a backup for you and then you send another ticket that "nothing works" with eisy. What does "nothing works" mean? Do you expect us to develop ESP? 
With kind regards,
Michel

@737simguy,
Unfortunately not.
With kind regards,
Michel

We should have more by 05/15/23.
With kind regards,
Michel

@Panda88,
C/C++ compiler
Python
Node.js
You can install the following on your own:
Eclipse
VSCode
and pretty much anything else you want.
With kind regards,
Michel

Beaker,
I am so very sorry to hear. Please do either of the following:
1. In /usr/local/etc/pkg/repos/FreeBSD.conf, add priority: 1. Something like this:
FreeBSD: { url: "pkg+http://pkg.FreeBSD.org/${ABI}/latest", enabled: yes, priority: 1 }
2. Do:
sudo pkg install -r udi pkg
sudo /usr/local/etc/udx.d/static/udxops.sh upgrade.polisy
With kind regards,
Michel

@snesgenesis,
As far as I know, ELK only supports one TCP connection at a time (or at least, that's how it was a few years ago). So, I very much doubt they will work together.
With kind regards,
Michel

@MWareman, yes, 13.1p5 has already fixed it (released last week).
To upgrade please use the Admin Console.
With kind regards,
Michel

@art-whitehead,
Please submit a ticket.
With kind regards,
Michel

High level comments:
1. Yes, everything should run without having to fiddle with it
2. Yes, the website should be more user friend
3. Yes, we should provide more news
Unfortunately, 
1. Some things are beyond our control such as $6K/year minimum for Weather services
2. People not reading their emails 
3. Us being too geeky and less sociable and thus focus more on the product than the website and news
With kind regards,
Michel

@FerventGeek,
It's probably not connected to IoX. Please follow these instructions:
https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#ISYs
With kind regards,
Michel

Please submit a ticket.
With kind regards,
Michel

@jmpnjimbob, yes by early 1Q. And, we may be able to have both Zigbee and Matter by then.
With kind regards,
Michel

@TRI0N,
Given that fact that you expect a free version of a library that we do not maintain, running on a hardware that we do not maintain, be supported in perpetuity. And given that you expect node server developers to support node servers for that platform. And given that you expect all of us to bow our head to your majestical presence and beg to convince you it's worth migrating to Polisy/eisy even though, you already concluded that our support sucks. Well, your majesty, may I humbly suggest that you take a look at Home Assistant? It offers you everything you need, in one package, and everything is free, and it even runs on RPi and supported. 
So, no, it's really not worth it. 
With kind regards,
Michel

@fustesj99,
The Lutron is OEM for Lutron and it's only for OpenADR. You cannot change the firmware due to licensing. Please return it ASAP.
With kind regards,
Michel

@whywork,
Please click on the button on the front only once and wait for 4 beeps + 1. It may take minutes. 
To submit a ticket, login to your account and then click on My Tickets.
With kind regards,
Michel

It's impossible and wrong. You need to use:
https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop
With kind regards,
Michel
 

@Snibley, please submit a ticket.
With kind regards,
Michel

This should be fixed now.
With kind regards,
Michel

@Wes Westhaver,
994 is still active and will have bug fix releases. All our OEM is 994 based!
This said, however, most of our energy and resources are spent in enhancing Polisy and not 994.
With kind regards,
Michel

@Wes Westhaver,
Yes, absolutely!
With kind regards,
Michel

@JDeGeorge,
We do not use log4j anywhere: not on ISY and neither on Polisy.
With kind regards,
Michel