SteveT

Z-Matter board within Policy also not responding!! Ugh. UPDATE: Since I was basically hard down, I followed @DennisC , @Geddy recommendation, and upgraded to PG3x. The issues w/ZMatter board and other failures were resolved with the upgrade. I was then able to migrate my PG2 and PG3 nodeservers to PG3x flawlessly by installing in the same slots! Amazing. I am relieved. Nice programming work. Up and running - phew.

I am kind of hesitant if it deletes something in the PG2 configuration that i will need. I see that article, and read through it - should be a non-issue, but then again, so was this upgrade supposed to be something quick!! LOL.

It was working fine w/ v5.8.0, PG2 and PG3 - FYI. I wish there was a warning - I know it was in the forum, but messaging in the upgrade. Will do - thank you!

yes- I have not upgraded to PG3x as I have a PG2 node server that i am still using. I guess I may be stuck now as I cannot even get to the PG2 or PG3 interfaces. More problems... Node server is blank. I will open a ticket, and revert. thanks all-Steve

Hi folks, I am having the same issue- read through, and did not see a solution. I am running polisy. thank you- Steve

Here is the tail of the log from the file system - as I cannot get it from the UI. Thanks @Goose66 ModuleNotFoundError: No module named 'schlagens' 4/10/2024, 17:40:06 [pg3] info: [Schlage(20)] :: Exit cause code: 1 - signal: null 4/10/2024, 17:40:06 [pg3] info: startNs:: Schlage starting polls 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Expire Check timer 4/10/2024, 17:40:06 [pg3] info: Checking if Schlage has expired 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Info timer 0 4/10/2024, 17:40:06 [pg3] info: Starting Schlage Version Check timer 4/10/2024, 17:40:07 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z 4/10/2024, 17:40:07 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days 4/10/2024, 17:40:21 [pg3] info: set to expire on 2024-04-16T02:51:32.000Z 4/10/2024, 17:40:21 [pg3] info: EXPIRE CHECK: Schlage subscription expires in 5 days

@Goose66 - i will try, thanks. Nope, no dice, still getting the issue where i cannot even view the log.

Hi - trying this node server, after installation - I enter in credentials, but the Node server does not start. When I try to open the log for the NS, i get the following: Any ideas? Thank you, Steve https://192.168.1.15:3000/logs/00:0d:b9:5d:95:f0_12: 404 Not Found Here is additional info from the pg3 log- 3/15/2024, 21:14:27 [pg3] info: checkLicense:: Schlage Valid subscription license found. Expires: 2024-04-16T02:51:32.000Z 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage finished update check 3/15/2024, 21:14:27 [pg3] info: [Schlage(12)] :: Starting NodeServer - Version 3.0.1 3/15/2024, 21:14:27 [pg3] info: startNs:: Schlage updating database (enabled, timestarted) 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: Traceback (most recent call last): File "/var/polyglot/pg3/ns/000db95d95f0_12/./main.py", line 9, in <module> 3/15/2024, 21:14:27 [pg3] error: [Schlage(12)] :: STDERR: from schlagens import SchlageNS ModuleNotFoundError: No module named 'schlagens'

Finally unboxed Zooz ZEN34 scene switch, but not what I expected. Question #1- Finally was able to get 5 nodes to show up: Wall Controller, Scene Button 1, 2, Wake-up and basic control. However, I cannot get the device to accept "writes" for params. The green battery icon does not go away in the console -- nor can I get any parameters to update / write to the device after inclusion. The manual states 7 clicks to keep awake, but as others have mentioned, it does not seem to accept multiple commands, etc. Need to set param 4 to solve this, but cannot get the writes - lol. Anyone else able to solve the problems with this device ? thanks, Steve

@Geddy - thank you for the additional info - nothing in UDI mobile which I use. I am on Polisy, and today I left the admin console alone - didnt change tabs or anything. I have cleared settings in it before- not aware of anything that would impact though. On UDI mobile, I get the lost connection / re-connected to portal, so notification are working. Steve

@Techman - I have done 5-6 updates over months, have never seen a pop-up at the end! I am using the MacOS Java console if that matters. Most recently, the console remains running after the upgrade "completes" - aka the traffic in that log stops. Still seems off to me. Steve

Upgraded successfully to 5.7.1_7 and confirmed by checking the sysconfig.txt on Polisy. In the admin console when performing updates, I never receive any messages after complete. I have read there is a pop-up or something, or am I mistaken? I feel like I should reboot to fully complete the process? I monitor the process via /var/udx/logs/log (to make me feel better I guess)!! Steve

Same issue where all programs were disabled - a big deal for me actually as i have 100s. I am searching for a script to re-enable in the forums, if someone has, please highlight here.. thanks, Steve

Is there a way to see on the file system if the upgrade is pending? I was reading one of the threads, and accidentally clicked on the link - but still need PG2 node servers. I believe safari stopped me with an HTTPS warning - but just wanted to be sure before my PG2 is nuked! Thanks, Steve

Thanks - I worked it out. Appreciate the further explanation!

I also have a Zen32, and am not sure if I am missing nodes, or I don't understand how you were able to work-around figuring out the states of buttons 1-4. I can see the buttons under the scene buttons, but i cannot tell anything else or control them , or use in programs. Only Query, which does not seem to indicate the proper status. thanks, Steve

I am having different issues w/this device - I just installed a ZEN32, and do not see any of the options you have to control. Did you do something special to include it? I just updated to 5.5.6 Polisy (and am using the ZMatter board), but only see Button 1-5, and Basic Assoc 2,4,6,8,10. None of the buttons have any controllable options except query. I did the smart inclusion, (with the QR code), but also tried re-interview - additional nodes did not show. Any ideas, or tricks? thanks, Steve

@DennisC- if you are still stuck, I would suggest opening a ticket. I had a similar problem as you, was receiving this error message in the logs: pkg pg3 must be upgraded to 3.1.17_1 , and it did not load. There is mechanism to force the upgrade if you are comfortable with ssh into polisy or eisy, but my directions may be a little old. Not sure if the 6 button press above would also achieve the same. Steve

@Goose66 - I am about to make this jump to polisy from a RPI - what is NodeLink? thanks, Steve

So looks like this was resolved for me in v5.5.5. I reduced the communication speed to 50, and there is now an association node which can be used for the tilt sensor. I guess it is old, and comms were too quick as Chris J had stated on a related support ticket. Steve

hmm - that was one of my guesses - I was hoping there was an option for read/only and r/w accounts that have limited access to variables, etc. I will try using with REST API - BTW , when its created, i dont see in A/C, is that your experience? Steve

I am able to get in to the AC console , just after being logged on not able to create any accounts, there are slots for ..10?

I am having problems creating users - the user seems to be created, but when trying to logon to the Admin console , it fails. Am I missing something? thanks, Steve

Thanks @MrBill - definitely a clever work-around, I have done this while i did my migration to Polisy. Seems like something relatively easy to implement in the mobile UI as they already have the friendly export done in the system. Just show the text for the program selected! Steve

I like the view program and edit feature, but it seems like most of my programs don’t fit the model for editing. Frequently I would just like to view, and fix something in the console later - is it possible to just have a viewable programs even if it cannot be edited? Something simple — thanks, Steve