SunSentry

Two other computers in the house have the same issue. I am going to try and gather more information before bothering UD about it. Much thanks for your suggestion. We'll keep that info in mind about the AV stuff

At the moment on the computer where we see this issue, there is no AV installed and the only firewall is Windows firewall (which we disabled). That is why we are certain this is not an AV problem. That computer is mainly for controlling home functions and not connected to the internet unless we manually connect it. It also wouldn't make sense to me that the problem would come and go at various times of the day if it were an AV issue. Also very little software is on it. I am thinking it is some sort of other issue communicating with the ISY. From my experience, an AV problem doesn't block communications. It's the firewall that usually does.

Just wondering if this isn't a bit of overkill (price wise) to control irrigation? For the last year we use one of those Toro automated sprinkler controllers. While it does not take into consideration the wind and humidity, it does measure sunlight level, rain, and temperature and then adjusts the controller to vary the amount of watering. For our situation, it works beautifully at using just the right amount of water as dependent on the environmental conditions. We do have Davis weather station in the back yard, but it is independent of any other systems we use.

Thanks Lee for that information. I had not thought about AV issues, but we did consider it could be a firewall problem. Thus, I deactivated those services on the computer while testing. In our case, it does not seem to be the problem. It almost never happens the first time up. Just this morning for example, we turned on the computer and ran the admin console and saw everything reporting status just fine. I closed the panel. Some two hours later I opened admin again to make a change to a scene, but there was the problem again. Closing and restarting the admin almost never solves the problem. If we wait long enough, the problem goes away. We are pretty sure we never saw this problem occur in ver 3.2.6. It was only afer upgrading to 3.3.4 that we noticed this issue. Sometimes we can open and close the admin panel several times during a day (while we are testing and changing thing), and never see the problem. This is why it is so unpredictable. The interesting thing is that everything seems to work during this condition. If we turn a device on or off in the admin or run a scene, the devices seem to respond and all is well. Programs appear to run as expected. It's just that we can't see the state of any devices, so we don't know their status, ramp rate, etc. It sure is annoying and unpredictable. As of now it is doing this again, so we aren't going to change anything in the programs or scenes for fear of screwing up something. We just end up waiting until the gremlin goes away.

Just for what it is worth, I also got this error message when I went into the UI a few days ago. It was right after I had unplugged the 2413S modem and plugged it into anohter wall outlet. After the error and restarting the UI, the issue went away and never came back. So in my case, the safe mode issue was likely due to me unplugging the modem from the wall temporarily and plugging it back in.

First of all, I've spend a lot of time on the board in the last few days to see postings and learn as much as I can to help Dad. Lots of nice information on here. I did not see a posting about this situation. Sometimes we open the UI and see that NONE of our devices are showing their current state. Then at other times we open the UI and it mysteriously seems to reappear. I am not understading why that happens. I hope you can see the image I attach. We just noticed this after updating to firmware 3.3.4 and UI 3.3.4. It could have occurred on 3.2.6, yet we did not noticed. I'm looking around to see if I can undertand why this occurs and how to fix it. Wondering if anyone has run across this situation.

No need to buy a fixed IP anyway. I use http://dyn.com/dns/ and the free service. Then I always have a fixed URL to use (not an IP addr). If you don't want to pay the $20 a year for an account, then the free account will simply send you an email once per month to validate you are still active. I click the link and that works for anohter month. There are lots of such services out there for free.

Do you think I would be able to connect my ecobee thermostat in any way? I'm just curious. They already have an incredible nice mobile app for it, yet would be nice to tie it into the ISY. http://www.ecobee.com

I see that this is an old posting, but had you thought about putting a one minute delay into the isy firmware to not attempt getting an IP address from the router? That should be an adequate amount of time to allow the router to boot up and start providing DHCP. I know several other types of devices work that way.