-
Posts
5360 -
Joined
-
Last visited
Community Answers
-
Techman's post in Scene issues after PLM replacement was marked as the answer
@gempro
The link tables for a scene are contained in the devices themselves, so if you disconnect the PLM the scenes should still work, i.e. if you have 3 devices in a scene and turn on one of the devices the other devices should respond.
Not knowing how you first installed the PLM it's probably best to do a factory reset on your PLM and then follow the written instructions for replacing a PLM. See attached file.
Replace PLM.pdf
-
Techman's post in Lots of "-170001 <s:Envelope><s:Body>....." was marked as the answer
170001 are informational, not errors, you can ignore them. you most likely have a device, program or node server that's very active.
-
Techman's post in Please help me migrate to eisy was marked as the answer
The complete migration instructions can be found at this link:
https://wiki.universal-devices.com/Eisy:User_Guide#Migration
Be sure to follow the migration guide exactly.
-
Techman's post in Tempest Forcast node deletion... was marked as the answer
In the PG3x configuration for Weatherflow you should set the forcast option to 0. You may have to delete and reinstall the node server for that to take effect
.
-
Techman's post in Gremlins happening with my Insteon devices and EISY was marked as the answer
It appears that you have a communications problem between the PLM and your devices. It's possible that the you could have interference on the powerline. Have you recently added any new appliances or other electricial devices?
Take a look at this wiki article:
INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com)
-
Techman's post in Beginner Question adding Z-wave device to EISY was marked as the answer
When you add a Zwave device to the eisy you'll most likely end up with extra nodes that you don't need. The reason being is that, unlike Insteon, zwave devices are designed to work with various Zwave hubs, and each hub may require and/or support these extra nodes.
What most of us do is create a folder and move the nodes we don't use into that folder which will give you a cleaner device tree.
I've attached 2 files that may help explain associations. Being that the eisy already supports scenes you most likely won't need the associations or scenes nodes that the device installs
Z-Wave Association-Basics.pdf
Zwave Groups and Associations.pdf
-
Techman's post in After power cycling of Polisy, Weatherflow NS requires “restart” was marked as the answer
Are you running tha latest version of PG3x (3.2.7)?
What is your Polisy firmware and UI version?
Are you obtaining your Weatherflow data locally from the Hub or remotely?
The Weatherflow data should automatically populate your Polisy after a reboot.
-
Techman's post in Iox Backup speed increase? was marked as the answer
What you're experiencing is correct. The backup process was modified in the 5.8.4 firmware. It now takes about a second for the backup to write to your harddrive.
-
Techman's post in Lost the IoX icon on computer was marked as the answer
When you clear your java cache make sure that all 3 boxes are checked, then download the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
This will then place the icon on your desktop
-
Techman's post in Is there a way to determine Z-Wave network traffic load was marked as the answer
Attached are a couple of articles that may help you troubleshoot your issues.
Zwave repair terms.url Zwave comprehensive guide.url
-
Techman's post in Upgrading to v5.8.4 seems to have bricked my eisy was marked as the answer
Try removing power from the eisy for a few minutes then boot it up.
If that doesn't resolve the issue then it's best to submit a support ticket
-
Techman's post in No-Show: TriSensor 8 Battery Level was marked as the answer
@GHenry
It appears that the battery level may not be reported until the level changes. You can also try waking up the sensor by holding the set button down for 3 seconds then query the sensor. If that doesn't work then contact Aeotec support, they're very responsive.
The folllowing is from Aeotec
Battery level will be checked every time the device wakes up. These includes the wake-up timer, motion trigger, button click. When the battery state changed, a battery report command will be sent to the controller
Engineering Spec - Aeotec TriSensor 8.pdf
-
Techman's post in Yikes! Can't back up eisy was marked as the answer
@GHenry
Take a look at this thread
Support Thread: IoX v5.8.4 (June 27, 2024) - Page 2 - IoX Support - Universal Devices Forum (universal-devices.com)
-
Techman's post in Persistent green “binary” arrows was marked as the answer
Try bringing the devices closer to the the controller.
On the tri sensor 8, click on write updates on your controller, then hold the set button on the sensor down for 3 seconds, the led should then blink blue once, and the writes should take place.
-
Techman's post in Aeotec recessed door sensor, strange message. was marked as the answer
If you're adding it with S2 authentication then it's is looking for an access code.
Try adding it using S0 (no security) which also draws less battery current over the life of the battery.
-
Techman's post in ISY Launcher - "Not Found" was marked as the answer
@TVC15
When you clear your java cache be sure to check all 3 boxes.
Download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
-
Techman's post in How to insert {New Line} characters into email sent the eisy? was marked as the answer
Use HTML instead of text
For line feeds insert <BR> at the end of the line.
-
Techman's post in Can't figure out how to pair bluetooth was marked as the answer
On the bluetooth service select ENABLED, then click on the SERVICE button to the left. If that doesn't work then go into PG3 and restart the bluetooth service.
Once the service is enabled click on "Scan for Bluetooth Devices"
-
Techman's post in EISY upgrade....what a time suck! was marked as the answer
Clear your Java cache, checking all 3 boxes, then download the IoX Launcher from here
https://isy.universal-devices.com/start.jnlp
-
Techman's post in EISY Capacity Limits was marked as the answer
I think the only limitations you'll face are on the PLM which has a limit of about 1000 links.
-
Techman's post in ZMatter board, "factory reset"? was marked as the answer
The data for the Zwave, Zmatter, and Zigbee devices is stored on the Zmatter dongle. The question is if your remove the dongle how will the device tree respond to those devices that are no lonnger accessible.
If your zmatter board is mounted in the external enclosure You could unplug it and see what happens. I would assume that the device tree would show those devices with a red exclamation mark.
If you mount an already populated zmatter dongle in a different controller the device tree, and associated programs probably won't show the data on the zmatter dongle. I'm not sure if there's a way to do a sync and update.
Probably best to open a ticket
-
Techman's post in Can't log into admin console was marked as the answer
Clear you java cache, be sure to check all 3 boxes, then download the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
You shouldn't be extracting any zip files associated with the ISY
-
Techman's post in 5.7 found all programs disabled was marked as the answer
There was an earlier firmware version bug that disabled the programs. it has since been fixed.
-
Techman's post in Brand new Polisy, don't want to brick it was marked as the answer
Probably best to submit a support ticket to see if the bios needs updating / replacing