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Posts
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Community Answers
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Techman's post in Can a Insteon Motion Sensor II Turn On and "Off" a Insteon Light Bulb without a Scene was marked as the answer
You could do it with a program
IF
Motion sensor is switched on
THEN
Turn on light
Wait xx minutes
Turn off light
ELSE
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Techman's post in ioX finder finds a device that reports "not found" was marked as the answer
Try clearing your java cache, including checking the box "installed applications, then download the IoX Launcher
https://isy.universal-devices.com/start.jnlp
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Techman's post in 5.6.4 OTA firmware update file types was marked as the answer
UD is working on support for GBL. It should be supported in the next firmware update.
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Techman's post in All un-edited scenes fail "Scene Test", and all un-edited devices do not respond to All On or Off after migration was marked as the answer
Try doing a restore device on all the devices in your scene, then do a scene test. Did that resolve the error?
Most newer devices will not respond to an all on as that function has been removed.
Are you using the same PLM that you had installed on the ISY?
Your issues are not typical, and may be related to an incomplete migration.
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Techman's post in Lights on level keep resetting to 0 was marked as the answer
@RRoyceus
If you click on the device, and assuming that you're not using scenes, or programs to adjust the on level, you can set the on level and ramp rate. When a program turns on the light it will be to the level set in the device window. When the light is turned on, the "on" will change from "0" to the level set in the "on level"
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Techman's post in After migration to eisy, newly replaced KPL in permanent state of needing updates written was marked as the answer
Your device link tables are corrupted. Did you try doing a restore device?
Also do a show device link tables for the eisy. If the eisy link tables for the KPL are corrupted, then you you'll have to delete the KPL from the eisy and re-link it.
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Techman's post in New eero router and now I can't login to Polyglot v3 was marked as the answer
Are you able to access your programs and devices via the admin console?, If so, then power cycle the eisy.
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Techman's post in New eisy - blank admin console was marked as the answer
Are you on a PC or MAC?
Clear your java cache including checking the box "all installed applications", then download the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
Let me know if that resolved the issue.
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Techman's post in SynchroLinc Dissapointment. was marked as the answer
@ShawnW
I just ran some more tests on the Smart Switch 7 Switch 7.
By changing Param 21 (Watt report Threshold) to 10, the switch reported the on/off load change within 2 to 3 seconds. So it will most likely work for your application.
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Techman's post in Upgrading to EISY was marked as the answer
The parts you mentioned are all that's needed. I believe that the enclosure for the Zmatter board is currently out of stock.
Instead of buying the cable kit you might want to buy a USB PLM, which is currently in stock at Insteon, either way is workable.
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Techman's post in EISY and Query All was marked as the answer
I rebooted after the first time it happened. I just tried a package update and reboot, so I'll see what happens going forward.
The last time it happened it triggered my siren program at 3:00 am
UPDATE: I traced the problem back to an 8 button KPL. The link tables were mismatched/corrupted. I did a factory reset and restore which seems to have fixed the problem.
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Techman's post in Lost all insteon devices was marked as the answer
Unplug you PLM, wait about 10 seconds, then plug it back in. Is the green led on the PLM lit?
In the admin console, click on TOOLS, DIAGNOSTICS, PLM STATUS, does it show the PLM as connected?
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Techman's post in Can’t access new eisy was marked as the answer
Try removing power from the eisy for a few minutes.
Clear your java cache including all installed applications, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
After it powers up, press the front button ONCE, then wait about 10 minutes before you try to access the eisy.
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Techman's post in Polisy Migration was marked as the answer
It looks like you have your Rx and Tx connections reversed. Also make sure that Insteon is enabled in your configuration screen.
Let me know if that resolves your issue
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Techman's post in Having trouble logging into Admin Console (LAN) was marked as the answer
Your admin console and ISY firmware must always match.
You need to clear your Java cache, Including checking the box "all applications and applets", then download the IoX Launcher from this link:
https://isy.universal-devices.com/start.jnlp
This will install the IoX Launcher and will automatically match your existing ISY firmware.
Note: the most current ISY firmware is 5.3.4, you should upgrade as it contains bug fixes.
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Techman's post in Please Help after upgrade 5.3.4 was marked as the answer
There are two versions of the firmware, one for the PLM and one if you're not using a PLM. The reason it boots up in safe mode is because it's looking for the PLM.
You need to Install the Z-wave only version of the firmware.
Download firmware
- ISY 994i Series including Z-Wave support
- ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM)
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Techman's post in Migration issue…no Insteon devices or programs showing was marked as the answer
You need to first update your ISY to the latest firmware, 5.3.4. Once you restore the backup up on the eisy power cycle the eisy.
Prior to restoring the backup on your eisy you need to verify all your programs and scenes as the update from 4.9.0 to 5.3.4 requires some user intervention. Be sure to first read the firmware release notes.
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Techman's post in Setup wired connection was marked as the answer
If you have the 2413S PLM then you need the USB to Serial conversion cables
Serial PLM Kitfds - Universal Devices (universal-devices.com)
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Techman's post in eisy WiFi was marked as the answer
@Javi
I finally got it working. The esiy wifi was connecting to my guest network which blocked it from my main network, which is why it didn't show up. The wired connection was properly connecting to my main network.
Javi, thank you for all your help. It's much appreciated.
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Techman's post in Polisy Power Supply requirements was marked as the answer
You can use any 12V 2A power supply. You can also purchase from UD:
https://www.universal-devices.com/product/12v-1a-power-supply/
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Techman's post in Whwere can I find the latest ISY944I Firmware was marked as the answer
Here it is.
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Techman's post in replacing SD card - will it work with 32GB card? was marked as the answer
The ISY994 supports a 32gb SD card. I'm currently using one as are many other forum members.
The following is from the link you provided.
"The ISY994i takes a MicroSD card. The max size is 32GB. Please look for a card with the newer A1 rating (A2 also works, but will fallback to A1 because the ISY994 does not provide hardware support required for A2). All other process steps below remain the same.]"
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Techman's post in New ISY994i getting red error LED was marked as the answer
Some things to try:
Check your ethernet cable.
Check the ISY power supply voltage.
Reboot the ISY
Do you have a PLM plugged into the ISY?
It's possible that the SD card is not seated properly or is defective
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Techman's post in Starlink and ISY994i and Insteon was marked as the answer
@DirtRoad
Try removing power from the PLM and the ISY, then power up the PLM, wait about 15 seconds then power up the ISY
If your able to access the ISY via the admin console on your LAN then the router is not the issue.