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Here im logged into portal And this is the screen that does nothing

My system is linked to ISY portal. I get to the PG3X login screen, i input my UD portal credentials, click the login button... nothing. Screen remains unchanged. Also, im on a MacBook with safari. Pre thanks to you folks for trying to help me!

yes I changed it in eisy AC

I am on eisy and looking to login to polyglot version 3x. I can get to the login page, but trying default passwords or trying my AC passwords won't do anything. The interface just sits unaffected. How might I proceed?

Im not a super user, but I just cant seem to log into PG3. I enter my credentials and it just looks silently at me. I tried reboot, upgrade packages, all my passwords etc. Can someone direct me to a clever solution or a description of what to do that isn't 30 pages of an error log which, sadly, means nothing to me. Thank You!

Thank you to all the generous folks who helped me figure this out. I really appreciate your help and the UD forum. Steve

Bells ring for Javi and his knowledge of the safari automatically unzipping files!

from 994i admin console choose Help-manually upgrade isy select file downloaded re: insteon_5 select open this opens the subfolders, there's nowhere to go from here..

ok i'll give that a try, thanks!

At the risk of appearing that I do not appreciate your help, the messages for lilyoyo1 and Techman completely ignore the issues that I have already described. You are going in circles suggesting things that I told you I tried. I already know you don't unzip the link, and I told you the file I downloaded is not a zip file. Thanks for trying though.

The link for the file came from this post: 5.3.4 (ISY994) - Last release for ISY994

Current firmware 4.9.0 Mac Ventura 13.3.1 no Zwave I downloaded a file from this link: ISY 994i Series including Z-Wave support It has a main folder called Insteon_5, plus 3 subfolders Code, Def, Web but its not a zip I want the firmware so I can migrate my stuff to new eisy The message is upgrade failed: invalid or corrupted upgrade file

I tried to use the firmware download called Insteon_5 but my isy said it wouldn't work. Is there something im missing here? I was able to update eisy firmware. I used the conversion cable I bought from UD. Thanks for trying to help me!

This is what I was concerned about. I love my UD controller but it has always been very difficult for me. I moved the plm and tried to migrate again. Still no devices. I just don't know where to go from here.

Thanks so much for the quick reply. I only wanted to keep the old in service because I am deathly afraid of not having the new one work and I have so many things I rely on my controller to do around here every day. One other thing: the guide to migration wanted me to upgrade my old isy to the latest version, and I downloaded the file which was a folder with other folders inside. When I tried to upgrade it told me the file was not usable. So I went with my old version...

Im boldly trying to get my eisy working. Its installed, I can access it from the admin console, my email and text configuration is there and the test send a text, all my programs are there. My ISY is still on and working in parallel, I can access the Admin and I can control via Mobilinc Pro. I only have insteon devices. I successfully linked a new insteon device to eisy and I can operate it from admin and UD portal. I don't see any of my existing insteon devices though, and all programs that refer to them won't save or update. Searched this forum for possible tips, no luck so far. Is there anyone who can offer help?

Dennis, Thanks! I did have a reservation but the IP address did change.. fixed that plus an ISY reboot fixed me up. I really appreciate your help, im back in business

also, thanks to anyone who might help me!

im on a MacBook. We have had some power/internet interruptions due to weather. However, not since yesterday when everything was good..

its 994i, but its been working fine...

Just yesterday I was working on new programs, operating devices just like normal. Today, My iOx finder cant find mine. Mobilinc works fine. Just cant access my Admin panel anymore. Help please!

Im running v4.6.2, but I cannot make the new controller work. Its been cooler here after one hot summer, so I just water by hand. This drives me crazy, being used to automation. I just wanted to make sure I'm not doing something wrong that is readily apparent to those who know. It would be nice to have my controller working again. thanks!

I have this problem, what does this mean for getting the controller working?

Thanks for the tips, however it was not so simple. Only occasionally did a right click reveal the "replace with" choice, mostly it did not. When I chose this on one of the appearances, it was disaster which justified my backing up right before I started. I went back, added the new controller, and went thru programs manually changing the device, then deleting the old dead devices. It worked, just wasn't that graceful. thanks!

Hi, I am replacing a dead smartenit 5010A irrigation controller with a new one. Can anybody suggest the proper method to do this? Thanks!