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Javi

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  1. Javi's post in UD Mobile issues was marked as the answer   
    Sync has not been changed in some time so I'm not sure what would cause this error.  Please open a ticket and include UUID and we can run a remote diagnostic.  Also include a zipped copy of the UDM backup file so I can investigate the blank page when pressing the home button.
    The app now automatically shows the last selected  (if you have multiple controllers) Controller's Devices and Scenes Folder.  There is nothing else to show here as  programs/vars/etc are now in the automations tab.  If using multiple controllers they can now be switched via dropdown instead of backing out to the list of controllers.
    The Controller's icon can be changed in the Controller Settings click the menu next to the controller name.  Users can also add their own image via the URL option.
    This should show a list of controllers, please include a zipped copy of the UDM backup in your ticket
    Programs, Variables, and network resources are now in the Automations Tab.  Feedback from users showed most usually open Devices and Scenes if not using Favorites, so this removes a few button clicks.
    Aside from moving some Home tab items to the Automations Tab, most of the changes are settings moved into menus or dropdowns  
  2. Javi's post in Can't log in after firmware update was marked as the answer   
    4.x to 5.x upgrade resets username/password to admin/admin
  3. Javi's post in UD Mobile IOS 1.1.65 beta was marked as the answer   
    We are in the process of a revamp, so things may move around in the next few versions.  It should be on Home Tab Menu for now.
  4. Javi's post in Move favorite into a folder missing from Android 1.1.79? was marked as the answer   
    Will push a new version to beta later today or tomorrow which should correct the issue.
  5. Javi's post in Tile size wrong on ud mobile was marked as the answer   
    Thanks,  replicated issue.  Submitting version 1.1.79 now.
  6. Javi's post in Toggling a program from the True to False and vice versa was marked as the answer   
    There is no real way to toggle a program, as the commands which handle running programs are runIf, runThen, runElse, and Stop.  UDM emulates the a program toggle by sending runIf (if not running) or sending stop (if running then/else).  So On is "running" and Off is "stopped".
    As a work around an integer variable as boolean (0=false | 1=true) status can be created.  Enable the current program then set the variables boolean value in the then and else conditions. Create another disabled program which is triggered by UDM which has an if condition using the variable. The original program can still be used as the Display Status if needed.
  7. Javi's post in Unable to change poll times via UD Mobile was marked as the answer   
    Not yet, We have other PG3 fixes close to the top of our list so will look into at the same time.
  8. Javi's post in Garage Door button not working properly was marked as the answer   
    It looks like status is not being populated so UDM cannot determine which direction (on/off) to toggle.  Pressing the tile when there is no status should take the user to the "Device Dashboard" which forces a query for status, after this point the app can toggle.  However it is very likely that status was missing because UDM is not receiving status updates for the device so it may not reflect the current state.
    What is your eisy firmware?  If it is less than 5.8.3 please upgrade as there issues with remote connections on some previous versions.
  9. Javi's post in Taking a long time to update status was marked as the answer   
    Yes, If it is not 5.8.3 try upgrading first as there was an issue with remote connections in earlier versions. 
  10. Javi's post in Global Cache iTach Flex and the iTach NS on PG3 was marked as the answer   
    Thanks but I do have one. The issue is time as the flex device I have is connected to a serial cable and would take time to reset then reconfigure for serial connections after testing.
    I the new version does not work please attach the Node Server's Log.
  11. Javi's post in Variables not updating in favorites was marked as the answer   
    Please test the following to help narrow the issue.
    Is this only favorites or Home Tab also?
    If Both:
    Does the Admin Console show the variable update if it value is change from UDM?
    If it does:
    With Favorites open showing the variable(s), does UDM show variable update if value is changed from the Admin Console?
  12. Javi's post in Confirm Request Option in Programming? was marked as the answer   
    Not currently.  As an alternative you could send yourself a notification if the garage door is left open for some time after you leave the geofence. Although It would require opening the app to close the door.
  13. Javi's post in UD Mobile Notification count error was marked as the answer   
    Issue found and corrected.  This may require delete all notifications as some users had duplicates.
  14. Javi's post in Can't add Hue bulb to eisy. Has anyone been able to do this? was marked as the answer   
    Try factory resetting the bulb from the hue app first.
  15. Javi's post in Sprinkler Controller - Irrigation 2024 was marked as the answer   
    I've used OpenSprinkler for years, and am the author of the same Plugin. OpenSprinkler works great for the most part, and much better than non-connected controller.  It has fallen off the WiFi network a few times in the last 5 years (like many WiFi devices) but the programs are local so they still run, just needed to restart and it would reconnect. So I would recommend getting the ethernet adapter if that is an option in the controllers location. 
    There are no "hacks" needed to connect to eisy and no cloud service.  eisy will act as the remote access so no need to open/forward ports or have a static IP or Dynamic DNS service.
  16. Javi's post in Can't create or modify existing favorites was marked as the answer   
    Thanks for the report, I'm building 1.1.60 now, so just need to await Apple's processing/approval.
    Issue caused by architecture changes.  A display node is now a group of nodes, although only one is shown to the user in the Favorites Editor.
  17. Javi's post in Audio Player & UD Mobile was marked as the answer   
    Try reboot eisy, then synchronize UDM.
  18. Javi's post in Geofence reports being entered with the UD app is not installed yet was marked as the answer   
    It can be a program, but be sure the "Command" is executing the correct command. Commands are Run IF, Run Then, Run Else, and Enable (Enable enables or disables a program, it does not run the program).
    However if using the occupancy Node Server UD Mobile should update the node see https://wiki.universal-devices.com/index.php?title=UD_Mobile#Occupancy_v2.0_Node_Server
    Likely a programing issue. I would remove all variables and use the Occupancy Node as the trigger, see link above.
  19. Javi's post in Cannot launch polisy Admin Console: Invalid URL was marked as the answer   
    It is likely an invalid URL, be sure is starts with "https" and ends with "/desc".  Local connection can also be used with the http:<ipAddress>:8080/desc where IP Address is replaced with the units local IP Address (i.e. something like 192.168.1.65).
  20. Javi's post in 5-button (6-button) Insteon Kepad and EISY IOX: can't program A B C buttons was marked as the answer   
    If a device is not writable then eisy cannot communicate with the device, this can affect any scenes with the device, so likely all related.
    Try air gapping the device (pulling tab out until it stays) waiting some time then reinserting the tab.  Or factory reset the device.
  21. Javi's post in WOL as a Favorite was marked as the answer   
    Some of the Favorite Types require that the Display Status is linked to a command, i.e. toggle needs to know status to send the opposite command.
    Command Type doesn't require a Display Node or Display Status.  If need the Display Node Can be removed by clicking Display Node then pressing delete (top right) on the Node Selection Dialog.
  22. Javi's post in UD Mobile for Mac latest update was marked as the answer   
    Thanks, please try upgrading UD Mobile to version 1.1.54 which should fix the Firebase dependency crash.  Version 1.1.54 was approved for production release this morning and beta yesterday.
  23. Javi's post in ST-Inventory constantly restarts after upgrade from 3.2.17 to 3.2.20 was marked as the answer   
    The latest version of PG3 added a permission for apps which access eisy which may be related.  Is this check box available on enabled in the Node Server's configuration on web?   
  24. Javi's post in feature request: icons: ability to add custom in configure area was marked as the answer   
    Both items are on our list in one way or another, although not sure on timeframe.  
  25. Javi's post in Problem with scenes & UD Mobile was marked as the answer   
    In short this is an insteon limitation with non-load bearing KPL Buttons. See Known issues: https://wiki.universal-devices.com/UD_Mobile#Scene_Estimated_Status . I updated Known Issues, but this issue has been discussed at length in the forum, so a search may shed light on some more detail.
    Not Possible, the only way this would happen is if you turn the Scene off/on not the Dimming Device...the scene cannot be dimmed to a percentage from the admin console.  Even if using the "DIM" button a non-load bearing KPL Button will not turn off.
    It has always been possible to control a physical device outside of a scene. For example KPL buttons and fanlink commands (low,med.high,off), would be close to impossible.
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