DennisC

Yes, from the menu you can select what is wanted. In the menu do you have a Home tab? You can click on Home and add what you want to the main page - sorta like favorites. There should be a gear icon in upper right that lets you modify the page.

When you get to the main page, refresh the page and it should load. Not sure what browser you are using, but on Chrome, that's semi circle just before the web address. Once you are in, go to the hamburger menu in upper left corner and select system from the bottom of the page. There you will see the version of IoX. You should be on at least v6.0.4. If not upgrade packages on the same page. Previous version had a bug that required a page refresh to load. There is no longer to set up eisy UI, info should just load. Use the menu to go to pg3, nodes, program status, or settings. Note: you can not edit or create programs from here yet, for that, use admin console.

Does http://eisy.local work? As I posted above, when you use port 3000 (which is no longer recommended) you are using a local port. That means your login credentials are your local credentials, not your portal credentials. If you are using https://eisy.local or http//:eisy.local, sign in with your portal credentials. If you receive a network error, then I suggest going to https://my.isy.io/index.htm and try to login with your portal credentials. If that still doesn't work, or you can login to the portal but not eisy UI with the same credentials using either of the two addresses I posted, then open a support ticket. Note: you could try a reboot first. For your information, UD is moving towards single sign on, meaning all logins will be using the portal credentials. As I said earlier, using port 3000 causes issues with some plugins.

I agree, and unfortunately, while I support UD completely, they have not always been good at disseminating information. For awhile we were being told when a new upgrade was available and what corrections or new additions had been included. Not so much now......

Try accessing PG3 via web browser by this address: http://eisy.local:3000/ @Geddy Using the local port 3000 is no longer recommend by UD. When using port 3000, there are certain plugins that disconnect and then reconnect. This happens when trying to access pg3, eisy UI, or UD Mobile (local) when using this port. That is why I suggested using the official method for accessing pg3. I know this from a support ticket on this issue. UD is aware of this and they are working on an alternative, but for now they recommend staying away from port 3000. I believe there are some post that include reply's from UD staff also mentioning this.

Thanks for the screenshot. I think the key to your issue is displayed in the screenshot. Notice it says "getting list of purchases"? To me, that means it is not getting the list and therefore, pg3 doesn't know you have purchased the plugin. There is a shortly of things I would try and if they don't work, I suggest you stop and open a support ticket with UD. Try rebooting, wait about 15 - 20 minutes and try again. Make sure when you log in you use your portal credentials. How are you accessing pg3? Right now, if you are on eisy, the official way to access pg3 is from https://eisy.local or http://eisy.local. Log in to the portal and double check your portal subscription is active and eisy is online. Try running upgrade packages, be sure to wait for the notice to reboot and give ample time before logging in again.

This is the kind of thing you should open a support ticket with UD on. Chris would be able to determine if it can be linked to UD device, or maybe even make a small tweak to make it so.

Go back to the main dashboard. Along the top menu there is an item that says Purchases. Is Yolink listed as a purchased plugin?

Something that is worth mentioning, the Elk M1XEP should have DHCP enabled in the M1XEP set up. Then go to your router and make sure the new IP address has a DHCP reservation for the IP address. If you don't do this and there is a power failure or your router gets rebooted, you may end up with a new IP address for your Elk system. If this happens you will be right back where you were and you will not have communication between easy and Elk.

Can't see Elk zones change status in what app? Not sure if you are talking about in eisy or something else? By Elk software, are you talking about Elk RP2? That is where you can find out what IP Elk is using. When you connect to your site, the is a popup to connect to the Elk M1XEP. You should be able to see the IP that was last programmed on the right side. Once connected to the M1XEP, there are various tabs for settings. If you are talking about easy, you need to sign in to PG3x and go to the Elk plugin, configuration screen to configure the Elk's IP address for the plugin to connect with it.

Instead of testing for a known value, can you include a "if it is not" and add all of the known values?

Here is the complete migration instructions: https://wiki.universal-devices.com/Eisy:User_Guide#Migration Follow the instructions and you shouldn't have any issues. By the way, you do not unzip the backup file.

What does "fail" mean? The preferred way to access eisy UI is either: https://eisy.local or http://eisy.local What happens when you try these? Note, there is a bug that gives you a blank screen , refresh the page and it should then load.

Maybe try a new power supply. Sometimes the power supply gets flacking and the light appears but unit doesn't start up correctly.

Take a look at the document below. While not specifically for eisy, it is still relevant. https://docs.universal-devices.com/production/The+ISY994+Home+Automation+Cookbook.pdf