DennisC
Members
-
Joined
-
Last visited
Solutions
-
DennisC's post in Can't get UDI icon after running "start" was marked as the answerTry going thru the troubleshooting steps here:
https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cannot_Communicate_with_ISY_Portal
and here:
https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored
and here:
https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console
-
DennisC's post in Where to get Polisy? was marked as the answerPolisy is not currently available due to supply chain issues. UD will be coming out with a new Matter compatible unit to reace Polisy.
It was scheduled to be available before the end of the month.
-
DennisC's post in Option Request for ELK was marked as the answerYou can do this now in UD Mobile. From your favorites screen select the pencil in upper right corner, click ok on message, select the icon, then select configure colors/ values/icons.
Then select add and write the rule you would like to use. I have if area 1 armed status = disarmed set color to hec color code for green. The second rule sets color to red if armed.
Check the UD Mobile user guide for more details.
-
DennisC's post in New Router - unable to find ISY was marked as the answerTry checking the router for the new IP address and make sure the sub-domain hasn't changed.
If all else fails, have you tried the instructions from the wiki:
https://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY
A word of caution, this method requires a good back up.