Clif

Ok, I powered it down a little longer, and then it came up. The firmware version is at 6.1.1

Yes, I pulled the power cable, waited 10 seconds, then put it back in. The power button is blue, but i can't connect.

I did the upgrade, and now I don't seem to have access! It is no longer showing up in the IoX Finder. Is there a new way to connect?

For me, I have to turn off the Secure VPN on my Norton Antivirus software so I can access my ISY994i. Hopefully this will help someone else.

Thank you everyone! I finally got it working tonight! What I did for the light switch, was pit the system in the 'Start Linking' mode, then held the button on the light switch for a couple of seconds until it beeped. They system then found it and added it! As for my new motion sensor, I had to add it, by going to the Link Management, then Add a Sensor, then select Motion Sensor II. It added itself then as well. I appreciate all the people on this forum who help out!

My light switch ID is 52.81.01. When I put that ID in the address field, that is when I get the message that it cannot determine the Insteon Engine. it then just goes away without adding it.

The problem is not with t he new light switch. It is with the Admin Console not having the Device Type anymore!

This is my version. Let me know if there is something else:

I did a little more research on this. What I see, in the Admin Console, I tried once more to add the New Insteon Device. I then went through the list of supported devices, and my 2 new devices are no longer there. I have 2 other sets of these devices running for years. Why are they no longer available to add?

I just received a new Insteon Dimmer Switch, Model 2477D, along wit the Insteon Motion Sensor. When trying to add them into my system, I m getting this error on both devices: Well, that number is the Dimmer Switch, but, both get the same error. I am running the OS Version 5.3.0 Any ideas on what is wrong?

Yes, I did clear my Java cache before trying to log in. I don't think that is my issue.

After upgrading to the new 5.2.0 build, my Insteon FanLinks do not work. I get this error: Is there any help with this issue?

Thanks for all the help! I finally got in!!!

I do have plenty of backups, but after I held the reset button for over 30 seconds, the red error light still blinks at me, and I cant access the device.

Well, I did this procedure, and now my error light is constantly flashing. I then tried holding the reset button for 30+ seconds, but no luck. My ISY is a brick now. Is there any hope?