LeeG

Each KeypadLinc button that should turn Off has to be a Responder of the All Off Scene.

Click on the KeypadLinc button node. In the right pane click on Buttons Toggle Mode, click the button to change, click Toggle On/Off, click Off. This will set the KeypadLinc to non-toggle Off mode. Pressing the KeypadLinc button will send only Off commands.

For one of the devices that are not showing real time state changes, right click the node and select Restore Device. This will restore the link records if that is the cause of the problem.

I found this on Smarthome site. It is not a wide gap switch (¾†gap) which could be an issue on a garage door that has some play at the top when closed. SECO-LARM SM-300Q/WH Surface Mount Magnetic Contact Switch, Normally Open Item# 7040 Smarthome does carry the original two switch device (Item 7455B for $21.99 on sale for 17.42). The change in garage door kit made a nice increase in profit margin.

No

Smarthome has cheapened the I/O Linc garage kit. It use to come with Item# 7455B which has both a NO and NC magnetic contact built in. With this version the I/O Linc could be set up to have the I/O Linc Sensor On or Off when the door is closed simply by choosing which pair of wires (red/black or green/black) that produced the desired result. The current I/O Linc garage kit is being supplied with a much cheaper version of magnetic switch which only allows the I/O Linc Sensor to be On when the door is closed. The immediate solution is to use the Trigger Reverse option which reverses the commands the Sensor sends. The problem with the Trigger Reverse option is it only reverses the commands the Sensor sends. The 3 AM Query the ISY does returns the true state of the I/O Linc Sensor, not the command reversed state. This means the I/O Linc Sensor will change state at 3 AM even though the door has not moved. The current magnetic switch should be replaced with a NO version. It looks like the single contact magnetic switch with the new kit is still a wide gap switch based on the length of the magnet. Could not find an item number for a wide gap NO magnetic switch. Perhaps Smarthome can provide the item number.

There are two combinations, Red/Black or Green/Black. Whichever one is being used, switch to the other.

Check the Green LED state on the I/O Linc itself, located on the fixture where the wire connections are made. Regardless of other options, when the I/O Linc Sensor is On the Green LED is On. If the Green LED is On when the door is closed use the other pair of wires on the magnetic switch. If the Green LED is Off when the door is closed and the Admin Console shows the Sensor node On, the Trigger Reverse option has been checked. This option reverses the commands sent. On command sent when the Sensor turns Off. Turn the Trigger Reverse option Off.

The I/O Linc - Sensor node (assuming it has been connected to the magnetic switch) shows the open/close status of the door. The On/Off buttons in the Admin Console use Insteon Direct commands to turn the I/O Linc Relay On/Off. On button turns the Relay On, Off button turns the Relay Off. With the Relay in momentary mode the I/O Linc is turning the Relay Off within a few seconds so the Off button does nothing. The various command responses described in the I/O Linc Quick Start Guide and User Guide are describing what happens when using Scenes. The Guides do not describe how Direct commands work as no Insteon device (not including HA applications using a PLM) can issue a Direct command for device control. The I/O Linc Relay Current State will show On most of the time (reflecting the last command sent to it) as the Relay is a Responder only device. It does not send commands to linked responders (ISY PLM) when the Relay is turned Off automatically in Momentary mode.

I have heard of GFCI breakers tripping with Insteon signals. Don't remember anyone mentioning a GFCI killing Insteon signals on another circuit. Can you temporarily install a normal breaker (with Jacuzzi unplugged) and see if the problem remains. Might be something else on that circuit that is not obvious.

The MorningLinc has to be deleted and added back to the ISY. The MorningLinc is very security oriented. The commands to update the link records came from what to it was an outside PLM. Suggest factory reset of MorningLinc to eliminate the link records with the old PLM address, then follow the Wiki instructions for adding a MorningLinc. They have to be followed exactly. The MorningLinc factory reset does not erase the link to the lockset as that information is maintained in the lockset. I would expect the motion sensors to have pending updates. Put one into linking mode with its Set button. Right click the motion sensor - sensor node, select Write updates to device. When one is complete do the next.

It is not necessary to cycle a device On and Off. Sending repetitive Off commands is not a problem. However, if a problem is related to a particular load being powered from an Insteon device, not turning On the load may not reproduce the problem. A FilterLinc is the Smarthome Insteon filtering device. It reduces issues from both noise and signal attenuation. There are some X10 filters that can be wired in between a Load connection and the actual load. Never used any so have no direct experience with these. I use FilterLincs on several UPS devices and a flat screen TV.

Use any of the thousands of posts by Michel. At the bottom of every Michel post is a link to open a Ticket. Someone from UDI tech support will call you back. This is the link from one of Michels posts for opening a Ticket http://www.universal-devices.com/supp_contact.htm

Look at the backup file name. The ISY release number is part of the file name. Installing an older level of firmware is no different than any other firmware install. Would it not be better to update the application than go back to an old level of ISY.

After installing the new PLM, and before doing a Restore Modem (PLM), was the ISY rebooted? The ISY has to be rebooted before doing the Restore so it identifies the new PLM address. Otherwise it is restoring using the old PLM address.

There are pending updates for the device. Right click the node and select Write updates to device. If a battery operated RF device it must be put into linking mode. Pending updates can occur when the ISY has problems accessing the device so it queues the updates.

No, not with that particular magnetic switch. They are available in NO and NC variants. It would be necessary to obtain one that is opposite to what you are currently using. I did not characterize what you are using as the terminology depends on how the magnetic switch is used. When used in security situations they are referred to one way, in non-security situations they are referred to in the opposite way. I do not remember which is which. One refers to NO when the magnet is next to the reed, the other refers to NO when the magnet is away from the reed. Of course the version that comes with the garage kit which contains both a NO and NC contact can be purchased from Smarthome separately from the garage kit.

daxiang28 Along the same line as Michel mentioned with a slightly different variation. Normally the I/O Linc Sensor sends an On command when the Sensor turns On and sends a Off command when the Sensor turns Off. If the Trigger Reverse option is used, just the opposite happens. When the Sensor turns ON an Off command is sent and when the Sensor turns Off a On command is sent. The problem with using Trigger Reverse is a Query returns the actual state of the Sensor, not the command reversed indication. At 3 AM the true state of the Sensor is returned. The Query returns a Sensor state opposite to the last command received. Makes it look like the door moved when it is only a change to actual Sensor state rather than the command reversed state. The solution is simple. Use the other pair of wires on the magnetic switch and turn Trigger Reverse Off. No ISY Programs need be changed. The same command On/Off relationship to door open/close exists when making both changes. However, now the default command operation is restored. Sensor On results in an On command and Sensor Off results in an Off command and the Query will not change that state. hen making both changes. However, now the default command operation is restored. Sensor On results in an On command and Sensor Off results in an Off command and the Query will nol change that state.

No. 3.2.6 is the latest image.

The clicking indicates the commands are getting to the ApplianceLinc but the response from the ApplianceLinc to the ISY is not making it back to the PLM. The Hop counts information comes from the ApplianceLinc response.

There can be problems with the router/AV which block the push of data from the ISY to the Admin Console. This normally shows as the Current State column blank for all devic3es. If the Admin Console is showing state changes for other devices but not the ApplianceLinc when the ApplianceLinc is turned On/Off through the Admin Console that is very odd. The subscription to the Admin Console can expire if the Admin Console has been running for an extended period but that should stop all updates to the Admin Console, not just the ApplianceLinc. As mentioned before, changing the state of the ApplianceLinc at the ApplianceLinc will not be reflected back to the ISY and Admin Console as the ApplianceLinc is a Responder only device. When the ApplianceLinc is not showing a change in State by the Admin Console when the device is turned On/Off through the Admin Console does the Event Viewer show the command activity to and from the ApplianceLinc.

Is the Current State column blank for all the devices?

Some devices cycle On and Off. If the ApplianceLinc does not work with all breakers Off you could have lost phase coupling. Or something that is powered from either the ISY/PLM breaker or ApplianceLinc breaker is cycling On/Off generating interference.

I mark all my paddles with transparent (actually frosted) Avery labels. They are small enough to work on paddles directly. Would have to do some trimming for an RL2 button. Print the labels on the PC, then transfer to the middle of the paddle where it does not get finger wear. Has worked well on my ICON devices. Not sure how well a label would hold up on a RL2 button where the label is subject to constant wear from finger pressure. We use to label new electronics projects with dry transfer characters and coat them with clear coat of some kind. Don't remember exactly what we used but it was available from artist supplies.

That approach usually works. I actually do it the other way around. Turn them all Off, verify that communication is good as the problem could be something on the ApplianceLinc circuit itself. Once confirmed that the powerline is good turn things back On until the failures occur. Some pitfalls. Some appliances/devices cycle On and Off so it may not be an absolute breaker On/Off. Also be sure not to lose phase coupling if the PLM and ApplianceLinc are on opposite phases. If there are known suspects unplugging those could be easier. Unfiltered UPS/PC etc equipment on the PLM circuit. PLM on a surge suppressor. Cell phone chargers, laptop chargers, some flat screen TVs can be unplugged. Turning a device Off is not enough as most device power supplies are still connected and active when plugged in. It can be helpful to know how the rest of the Insteon devices are working. Running an Event trace at Level 3 to other devices around the house may show a pattern. Unfortunately there is no one size fits all approach to problems like this. The good news is once the powerline is good throughout the house, if something becomes unreliable it is usually easier to identify something new.