CoolToys

@larryllix, the truth is I never opened the Ecobee once I got one of the 2441Th to work. The second one appears to have corrected however is isn't "calling", or the heater isn't kicking on, nor is the air for that zone. The Thermostat says it is calling, The way the door opens I can't test voltage, only wire continuity, so still without HVAC in the main part of the house. 🥶

@Ross, we looked at Hunter Douglas and they are a better quality product without a doubt. I had hoped that since the Greywind/Yooksmart had the Matter option it would work with my eISY. No such luck. When listening for matter devices they immediately appear but then are blank. I still have hope, but am stuck telling Alexa or Apple to open and close the blinds for me when the fixed schedule doesn't work.

Happy (ish) to say that the full power removal reset and restore of the 2441TH both worked. The Sensi was so much better looking I would have paid to keep it if it worked. Ecobee didn't cover the hole and wasn't that much better looking so it goes back too. Thanks for the help @Brian H. The key is to unplug the PLM, and just as important, plug it in when you try and re-discover the 2441TH

@larryllix, I am coming to that conclusion as well. I really liked the idea of Matter, but as someone here posted "does it matter?" MK and I had a conversation about having an open standard so we can make this stuff work and his response was no more standards. Sadly every manufacturer of RF or Matter devices is catering to Amazon/Apple/Google and occasionally Samsung, we are getting left out of some great stuff. My automatic blinds are a game changer to my sleep and home A/C usage in the summer. All of my matter devices work great with the Alexa and Apple Home Kit ecosystems right out of the box. I don't understand why I can poll them with the UDI/eISY but just get "unavailable". I don't want Amazon or Apple knowing when I am home opening and closing blinds, bad enough half of my house uses Alexa for music, but I think I am going to change that. Half is already wired, so I am thinking of going wireless, non amazon and using my REQUEST Server more or building my own winmedia server since the Request can no longer stream. I am getting tired of walking in my kitchen to ads about faucets, and my watch telling me I slept in late again. Just for fun I split my matter devices between the Apple and Alexa systems to see how it affects ads and stuff that shows up at my house.

@larryllix, When I refreshed both of them C appeared in the AC. Thanks to @Brian H And unplugging the PLM one is back to normal and I can report to anyone insterested in the Sensi touch 2 that it is not compatible with the UDI-eISY ecosystem and requires cloud data storage and sharing to operate. Hopefully the downstairs 2441TH recovers as well so I never have to open the ecobee.

@Brian H Thank you for the second post, none of the buttons did anything while there was power. I tried Option 1 and same issue. Thermostat works, temp displays C only, and pressing any button does nothing. Just as a last ditch since the Sensi isn't really matter compliant and didn't work, I removed the Tstat from the program, unplugged the PLM and tried both again. The second (option 1) power removal option worked, and the upstairs 2441TH reset. Going to try the same with the downstairs tomorrow.

Well @larryllix and @dbwarner5 and @paulbates, the Sensi Touch Smart 2 is supposed to be Matter ready but it is only with the Samsung matter app using wifi. Epic Fail, getting returned, which is too bad I like the look way more than the ecobee. Still trying to get the ecobee to connect to the eISY, but giving up for tonight, regroup tomorrow. Thanks again.

@paulbates, I use a similar tactic, with two different VPN's, one for house and one for guest. I had to port my eisy out so that UDI could help a while ago, and I am about to close it back off and see if the Poly apps keep working. I see data going back and forth but can't see what it is. Sadly the Alexa multi room music feature is the reason I caved in the main living area, however I am considering another solution since it randomly stops the music quite often.

@larryllix and @paulbates, I ordered both a Sensi and Ecobee. I have a two zone house that is pretty well balanced so I don't need to play with vents or baffles either. Why I bought one of each ($20 cheaper and delivered today on Amazon instead of direct) was to see how much data the devices pass outside of the house. Neither is going to be connected to the Google/Alexa/Apple eco systems, and I am hopping eISY can control one of them without it checking into the host regularly. The entire reason I have an eISY is so my home can operate autonomously, but that dream appears to be fading. The new Crestron gear is starting to interest me.

@larryllix, thank you , ecobee is on the top, as I understand there is a way to disable the cloud portion. There are a couple of others that are "matter enabled" but as I found with my Greywind/zooksmart blinds, that works great for Apple/Google/Amazon, however UDI not so much. The other issue is the wall behind the thermostat was never finished from the original home and the shape of the ecobee means I have to finish, texture and repaint the wall, but it might be worth doing. No real need for remote sensors, but it looks like to get the upgraded model, the sensor is part of the deal? Back to this thread, everything is still running ok. Bedtime again took way longer than it used to but ran perfectly, Maybe it realized I am getting older so it slowed down to look like me walking through the house. The older Insteon motion sensor, is still acting up, so it is getting replaced with a new one, and last night my garage lights didn't go out and the AC said communication error. I queried the lights and they responded and turned off. I had that issue a while back and it was fixed by replacing the "CyberPower" brand of power strip on my work bench with APC.

New insteon owners don't have a thermostat and and as @larryllix noted the conversion isn't usable for me either so I am looking for a larger cooler looking thermostat that isn't tied to a paid or central service.

I didn't see this thread earlier, but I may be having similar issues so I started a new thread which may or may not be related. Here is what I have done so far. When ISY is in control, no LED on set button, when removed from ISY, red program button on, but still no response from buttons on device. Here is what I have done to troubleshoot: 1. Following @dbwarner5 advice, I attempted to reset but that didn't work since mine are both locked up. The ISY can change modes and temps but nothing else. None of the hard buttons work at all. 2. Remove the downstairs thermostat from eISY (AC) and see if the SET button would allow a reset, it still did not. I reset power to the HVAC, still same thing. 3. Tried @paulbates suggestion to pull power wire directly. I did this by pulling the face plate release and separating the circuit board from the terminal block. Image below in case someone isn't sure what I mean. Status after steps 1-3. What you see in photo below is all I get. My guess is brown out failure from multiple power surges over the last three weeks. If the moderators believe these threads are linked, please delete and/or migrate the other thread. Step 4. Attempted to reconnect to eISY with Autodiscover. Since Set button didn't work, not discoverable. Step 5. Attempted to reconnect to eISY with Insteon Address. It re-added but as three different devices this time, 1 main line, 1 cool line, and 1 heat line. This was interesting. Is this an eISY thing? Why is it different? The Cool Control and Heat Control lines (devices?) have no data but the main looks like the Upstairs unit I haven't messed with yet. Status now. I can send the time and date to the 2441TH (incorrect in previous thread). None of the buttons on the face work. Beep works. Changing temp in drop down does not, but using set point up or down does. When a change or command comes from the eISY (AC) the set let turns red. Still in C, no way to get F, not trying to be that European right now so still frustrated.

Agreed, bad insteon. One of the old motion sensors went out last night and my closet just flashed like a disco ball. Ever since selling my Lutron/Crestron dealership, I have been pretty happy with insteon, but then as I look back over the years and all the problems I have had, they always came down to two things. My programs in the iSY (HAI just worked but didn't have if then else, only if then so much harder to goof up the linear logic) or insteon. Now that both Thermostats have gone totally wonky, I am looking for all new lighting and HVAC control. The hard part is that no one has the outlets (not wall warts, but real outlets) and light switches except insteon. I am as you say "committed" to some extent. New insteon doesn't have thermostats, so today, I am trying to find a couple of matter thermostats that I can control with the AC. I would love to stay totally autonomous but the AC won't run my matter greywind blinds that Apple/Amazon and Google all find and control perfectly. My M1 can do basic lighting control, but not even as good as the Insteon hub. I don't want a thermostat that tells any of the big three I am home or not, so nest and company are off the list.

After a recent series of power outages (yes I ordered a Tesla power wall 3), both of my insteon 2441TH thermostats transitioned to centigrade. I still have the owners manuals but pushing the reset button doesn't do anything. In fact now none of the buttons work. I can no longer manually over ride the temperature. Does anyone know of a way to change it back via the eisy admin panel? Any one ever seen this? I don't see it as an option. I tried unplugging the PLM and still no luck. Too cheap to buy two more thermostats....

5th night update, So far so good. Thank you again for explaining the tokens so I would verify every scene I just assumed worked.