EVictory

That took care of the issue. Thank you!

I just upgraded my ISY 994i/IR Pro from firmware v3.3.10 to v4.0.5. I noticed that the backup performed during the upgrade processed failed. Luckily, the upgrade appears to have worked as I am now running at v4.0.5 and all appears OK. I then tried to backup again. And again it failed where I received a popup message 'Could Not Retrieve File /CONF/172.PRP'. After clicking OK on this message, I receive another message 'Could Not Create the Zip File.' When I look in the PC folder where I was going to store the backup file, there is a file there but it is only 1K in size. Any ideas on what is causing this and how to clear it?

Mechel, Just spoke with SmartHome today and they indicate that TouchLinc is not discontinued and they have no plans to do so any time soon. I purchased one after the July 2012 date of your post. (Had not seen this post.) In fact, you can still purchase them today. However a recent update to HouseLinc broke support for TouchLinc and SmartHome could not give a date when this would be fixed. (I had to roll back to an earlier version of HouseLinc.) Houselinc is good at allowing easy configuration of many Insteon device options. But the way you setup TouchLinc in HouseLinc leaves much to be desired. It would really be nice if TouchLinc were supported in ISY. Can you provide any more information on your comment in the earlier post that 'TouchLinc is now discontinued'?