MrBill

I don't use chrome (it's installed and occasionally used for testing), but I'm not sure what job the browser has here. Neither start.jnlp nor admin.jnlp open anything in the browser. Nice you got it working the way you want, I hope the site listed as IE Tab is a legit site offering reasonably safe extensions.

Agree with @larryllix ... you need to either continue your ticket or open a new one for that.

Study the ISY Cookbook--- a 692 page pdf of the examples you seek!

@mango If it's a bug then you should open a ticket to make certain it gets tracked. support@universal-devices.com

@mango THIS THREAD

Zooz Zen17 is the device roughly equivalent to the insteon I/O Linc except Zen17 is 2 in one. You'd need to create programs in the ISY to operate the door operator. That's also assuming the door operator is compatible with a standard push button. What make and model is your door operator?

Edit to add: Reboot the computer before any of the below... Open socket is a network issue, reboot may solve. did you check the unchecked box? (you should). You're likely using the ISY launcher, You can also delete that from your desktop and remove the start.jnlp file then redownload start.jnlp. I don't think you should need that step. And of course the nuclear option is uninstall Java, find and delete the java temp directory (usually: C:\Users\[USERNAME]\AppData\LocalLow\Sun\Java ) and then reinstall a fresh download of java from https://www.java.com although you shouldn't need this option either. I suspect it's checking the delete option "Installed Applications and Applets" that will help.

Open a ticket support@universal-devices.com (they will probably answer today, they are slower on weekends). I'm not sure why you can get thru one upgrade but not the other.

Don't set a static IP on the ISY itself, instead set and address reservation on your router. I very definitely like the ISY to have the same address, but i don't configure it as a static IP, instead I use and address reservation so that DHCP will always assign the same one. The reason setting a fixed IP is bad is if the router dies and the new network uses a different addressing scheme it's impossible to get your ISY back online without a factory reset. I use Address reservation for about half the devices on my network. and I have an Excel Spreadsheet of MAC addresses should I ever need the data for a new router.

I just have no idea, how to get you where you need to be. I don't understand why you can't get the ISY online. I assume the reason it goes offline is it's error-ing out. which does lead to the question what are the lights on the front doing? If it's only the Blue power light, then try a different power supply, maybe you also have that issue. from the wiki: Only Power Light Is On: Most probably power supply related. You can try any power supply that outputs anywhere between 5 volt and 30 volts,center positive, 2mm barrel connector

@CopyRon after loging in, when you get to the prompt [admin@polisy ~]$ hit enter a couple times, then try typing (not sure why you can't paste-- have you tried using Ctrl-v?) at new prompt.

That's true, but part of the problem above was that HA itself wasn't running on a machine with backup power.

@andrew77I think you need to continue working with support on this. Hopefully @Michel Kohanim has your ticket.

What issue are you having with telnet?

I'm pretty sure that the first error dialog you posted above means that there's a problem with your memory card. You're trying to upload the zip file and it's being written to the card wrong. Either the card isn't inserted full, or it needs formatting, or it's a bad card.

they are repeaters themselves. you just need more z-wave devices that repeat spaced around the place.

Ok, did you format the new memory card after it was installed, or did you skip that step because the wiki say's it doesn't need to be formatted if it's new? Also what memory card is it... brand and size and does it have an A1 rating?

Try leaving one of them plugged in downstairs near the ISY. The zwave board in the ISY doesn't have a strong transmitter. Some users once reported putting the ISY in vertical orientation also helped with z-wave signal strength with a 500 board. You need to build a mesh network of repeaters with at least one close to the ISY.

Is your Mac set to not unzip files when you download them?

When you say "It starts" do you mean loading the firmware with "Help > Manually update ISY"?

good, now reload the firmware that your backup was created with, Help > Manually Upgrade ISY, then check Help > About and make sure the firmware and UI versions are the same. THEN reload your backup. If you have problems with any step above, stop and tell me what's happening before you continue.

No it's not, any Polisy can be upgraded to IoP. Do you know how to use SSH? you need to for this. Go here .

I'm confused, Both what?

Type it as http://IP.ADDR.FOR.ISY/desc then hit save. If you're on a mac are you using the ISY Launcher, or are you using admin.jnlp?

It sounds like you can't get the admin console running? Do you know how to use your router interface to manually find i'ts IP address? Is your computer windows or mac?