Skip to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (โ‹ฎ) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Geddy

Administrators
  • Joined

  • Last visited

  1. What are you trying to paste that keeps the indents? You posted a program. That's just fine and readable by many/most here. But for the specific to keep the indenting you would want to click the "+" icon in the format portion of the post block. Click the down arrow next to that and you'll have an option for "editor_tool--codebox". (I really don't like how the forum developer has so messed up some of the options. It's beyond our control as they're a separate company, but it's not quite as intuitive as it once was - IMO) That should get what you might be looking for, but don't sweat it...what you posted originally works perfectly. FYI the current version is 6.0.5. While I'm not sure if you're having problems or not it's advisable to update to fix any little bugs that might be lingering in the older system firmware. You can find info about this version in the "Current Release" portion of the forums. It also indicates best method to update.
  2. looks like both virtual button plugins are free. Not sure what you're thinking costs anything. As for the Alexa problem -- yeah, that probably an Alexa issue as they (Amazon/Alexa/Echo team) really like to change code and ends up breaking things without letting people know. It's been a recurring theme here that things connected to/through the UD Portal to Alexa will randomly break then randomly work and it's nothing done by UD to disrupt the process...it's 100% random code changes via Amazon. I'm surprised people have been able to get support from Amazon to get things to work again. If I had anything that depended on Amazon's service it would have been removed long time ago.
  3. @HBoley welcome to the UD Forums. For this issue you'll need to clear your Java cache and download a new start.jnlp from the UD site (near the top of the site click on "My ISY" and save the start.jnlp file). Otherwise you can also download the admin.jnlp file directly from the ISY994 device (http://<ISY-IP-ADDRESS>/admin.jnlp - remove the <> and use the IP of your device). When you clear the java cache be sure you select all 3 boxes! What computer OS are you using?
  4. Sad that I keep little tidbits like that in my memory at times. I couldn't put my finger on the post if I tried, but I know there was something about it being very faded or small. This screen shot does show how faded it is. I guess if it were a different theme then it might show better, but can't say for sure. Glad it worked out easy for just being a UI anomaly.
  5. @ferventgeek what computer OS are you running? I think I've seen people talk about this on macOS in the past. Looks like it's just a UI issue. Are you sure there are things in those scenes? Maybe add something to one to test and see if it adds a plus. Empty scenes will show up without anything to expand. If you select the scene try pressing the plus sign on your keyboard (if you have a separate number pad on the keyboard). Or try using the right arrow to get the scene to expand. While I doubt this was a "bug" in 6.0.4 there is an update to 6.0.5 that I would probably suggest updating to first just to be sure that's not an issue. Next be sure to clear java cache (checking all 3 boxes) then downloading a new start.jnlp from UD's site (on their home page click "My ISY" and save start.jnlp). I would be sure you're using the local sign on just in case there is a ui bug when using the cloud or portal login. Although I tried all options of mine (while local) and the scenes always appear with a plus (if there is something in them). One other thing I might suggest is looking for the UD State files in the temp directory (Reference: https://wiki.universal-devices.com/Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored). It doesn't hurt anything to remove them all, but specifically remove the udi_tree.state file for this issue. Make sure admin console is closed when you remove these files. Then clear the Java cache and download a fresh start.jnlp file again. (It's a good idea to remove any old admin.jnlp and start.jnlp files after they are used in case UD makes modifications to the files in the future you always want to get a fresh file from their site.)
  6. Wouldn't you need to put an IP reservation in the router for the phone then? Also, most phones (at least I know the iOS) now uses random MAC address to limit tracking. Of course those that remember to might disable this and set it to fixed for known networks, but just how many really remember/know to do that? Then the issue becomes needing to remember to update the router/program/plugin to ping a new phone. Too many moving parts to remember.
  7. I would say no. This isn't possible with UD Mobile. As @dbwarner5 points out looks like the main point of ONLY using wifi is not supported with UD Mobile. At least not in the geofence method. I don't see a way to make wifi connection change a variable. Geofence only uses location inside or outside an area. Not only relative to if you're connected to a certain SSID/Wi-Fi. @Michaelco the thing that I see suggested a lot of times is to set multiple geofence areas. If you have spotty service near the house a larger geofence could also be set that might have better cell coverage and set a variable when that is crossed. I do agree with @Javi in the point that if something did only use wifi that it could erroneously trigger just by having a router go offline or a device rebooting. Ultimately, the question needs to be what are you trying to accomplish? Perhaps use case of what you are trying to accomplish we could give suggestions of alternative methods of making something like this "work".
  8. Not saying this is your issue, but the instructions to get 6.0.5 clearly said the update should be run through Admin Console. Glad you got it squared away though. I would suggest opening support tickets before randomly running SSH commands so that UD can learn what failed and fix/repair in the future. Plus they can instruct on the proper commands to run depending on what they see in your logs. But again, glad you got it cleared up.
  9. @iglon do you have z-wave in your ISY994? If not then you can upgrade to the version @Brian H mentioned above (5.3.4). If you have and are using z-wave then which board do you have? See this post from @lilyoyo1 from a few years ago: https://forum.universal-devices.com/topic/29371-zwave-tips-and-tricks/ Specifically: You don't need to have the ISY994 connected to the internet to update, but it does need to be connected to your network. If you want to update to 5.3.4 (and you don't have z-wave or have the 500 series board) you can get the update from the current release section of the forums: https://forum.universal-devices.com/topic/33287-534-isy994-last-release-for-isy994/ Be sure that you read the post and take precautions to make the backup before you attempt to update. My question would be that since you had updated to incremental point in the 5.x line for the ISY994 more than likely you didn't update again after because you might have a series 300 z-wave board and thus cannot update further. Since there is no support offered by UD and very limited support on the forums related to updates of unsupported hardware you would risk being on your own for any issues you stumble into if you do update. You might be at the point of it it isn't broke don't fix it. Are you having issues that you think an update would resolve issues?
  10. @NewB welcome to the UD Forums. A couple of questions just for further information so we might have others chime in to help. What device are you using? You've posted in the ISY994 area so we will assume this is the device, but please confirm. What firmware are you running? Make sure that UI and Firmware match on admin console Help -> About screen. (Please post actual number showing on help/about screen) Have you tried any other troubleshooting other than just replacing the PLM? It sounds like you've done this before so you should be familiar with the process. Are any of the devices battery operated? I would strongly suggest making a backup of your current programs in case you have to start again. On the Programs / Details tab right click on the root folder (probably "My Programs"). Then select the last option "Copy Folder to Clipboard". Make sure you use "COPY". Then paste this as text in a text editor (i.e. Notepad on WindowsPC - DO NOT use a word processing document as you don't want it to auto format any text/code you might paste). Save this text file locally in case you do have to start over you have a text representation of all your programs and if they are enabled or disabled or not. This way you don't have to recreate them or fix them from memory. After you've made a copy of your programs I might suggest making a new scene (similar, but different) to an existing scene. See if those work as expected. If a new scene works with the new PLM then it's possible something is corrupt in the existing scenes with the new PLM. I'm not a big user of scenes so can't tell you other things to check. For other reference and troubleshooting though please open Event Viewer (Tools / Diagnostics / Event Viewer). Then set the level to level 3. Then manually operate a controller for the scene. Then try to change the scene from admin console. Save the log and post here. It might help narrow down devices that aren't responding.
  11. Take a look at this thread: https://forum.universal-devices.com/topic/44344-issues-after-installing-tesla-powerwall-3/ Not sure why your house would be impacted by a neighbor doing something, but it might be a similar situation.
  12. Geddy replied to bmercier's topic in eisy-ui
    Thanks @bmercier for the release. This worked great while away from home! Seemed to work really quick on my testing. Now, just need to get web access to be as good as the Java interface! ๐Ÿ˜‰ What I still don't understand is why doesn't the system page so true "upgrade to" versions? It didn't say there was an update needed to get this function. I saw you posted this and slid the comment to upgrade to 1.0.1. Making progress...nice! Baby steps.
  13. Geddy replied to Techman's topic in eisy
    @pjjameso what do you see if you go to the PG dashboard via eisy_ui? https://eisy.local then click the top left and seelct "dashboard". The best way to get to the PG3 dashboard now is considered via eisy_ui. There have been some changes with how plugins are connecting and using eisy_ui keeps things connecting "correctly" for some plugins. If you're going to the PG3 via the port 3000 connection it could show some plugins disconnected or stopped when viewing. Have you forced a refresh on the web page? Could be a cache value being displayed.
  14. Geddy replied to mmb's topic in eisy
    I seem to remember those settings always going away on Java update. If you have a lot of items and programs it should help if you add them again, but many systems have more memory these days so donโ€™t think it is as big an issue as it was many years ago. Remember admin console is not designed to be left open. Many seem to leave it open and end up with issues if on a wireless network or a computer that goes into sleep mode. Be sure you exit admin console when not actively using it.
  15. Geddy replied to mmb's topic in eisy
    @mmb is there a typical time this is happening? On startup, on program save, if admin console left open? I think there was a thread about this a few months ago on an older firmware (early 6.x) and it was resolved in an update. If happening again you might want to open a support ticket to get it looked into for your specific situation/reason for this to be happening. Make sure that you don't have any 3rd party firewall or anti-virus software running and no VPN running. Open a support ticket here: https://www.universal-devices.com/my-tickets

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions โ†’ Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.