Harold

NO! That was the problem. I misinterpreted/misread the instructions.

The buttons are not changing to 8. ISY firmware current. I have left the reset tab out for minutes. In for a long time with upper left and lower right buttons depressed before and during pressing in the reset tab. No matter how long I keep the reset depressed the switch does nothing apparent. When I release the reset, in a couple of seconds it turns on the load and lights the top two buttons. Cycling makes no difference. It is still operating as a 6 button. Toggling alternately activates the top and bottom two button lights.

I have a bunch of controls that were initially configured as 6 key. I put the 8 key keypad set on. I have tried multiple times and with some variations in technique, and I just can't get them to be recognized on the ISY as 8 key. I have pulled out the the little pin that powers off the keypad. Then pressed in the pin while holding keys main and H. It just is not working for me. Can anyone supply the correct process steps?

OK. Probably not the way I would have designed it, but what is;is.

That makes sense. I had assumed that the PLM would buffer.

Thanks Lee. I wonder why they made the speed so low and did not allow it to be adjusted. Certainly the chips can do better. And I can't help thinking the CPUs can handle more. It may not matter; but why limit it to the way it was 10 or more years ago?

I just received an Insteon 2413S to replace a 2412S that another thread here has determined to be broken. I have a couple of questions. 1 - What frequency does the Insteon RF use? I have seen mention of issues with wireless telephone interference in posts on this site. But I believe Insteon uses a 900 MHz band signal and all my phones are DECT 6. The DECT 6 frequencies are not in the 900 MHz band. Is that correct? 2 - No documentation I have found indicates that the wire link between the 2413S and the ISY-99i can be an Ethernet cable as it was on the 2412. The cable provided with the 2413S has a DB connector at one end and no documentation that talks about the ISY. Is an Ethernet cable between the 2413S and the ISY-99i port Port A correct? 3 - There are essentially no RS-232 chip sets that are not faster than 19.2. Is there a way to increase the speed of the link between the 2413S and the ISY-99i?

Thanks. I looked in there but just did not see it.

How much current does the ISY require? I believe it is 12V; how much current? Second question. Is there any significant reason I should upgrade to an ISY-994 Pro? As far as I can tell, it lets me plug other radios in, but I don't see anything else.

Thanks. When I was looking for trouble shooting info I missed that table. I will try a new Ethernet cable first. Assuming the PLM is broken. Is there any significant advantage to also upgrading the 99i to the 994i? I currently have the ISY 99i/IR Pro. I did not see anything different looking at the product descriptions except being able to plug in different radio cards. The cable was fine. I need a PLM. An interesting thing I noticed while looking at Smarthome. They actually still sell a 2412 PLM, but it is N - direct Ethernet connection. That would be a useful interface if the ISY could use it.

The white led on the PLM is on. I have removed the PLM from the power outlet for several minutes (several times) and re-inserted. The Rx light on the ISY is on. It seems to me that it was normally on, but I am not sure. It has been awhile. I also tried a factory reset on the PLM. No change except all the Insteon devices are now gone (as expected). Somewhere I think I have an old Smarthome X-10 PLM. If I could find that, is there anything that it might be able to do to help diagnose what is happening?

My Insteon has been sitting here for a couple of years. I am not using anything except links set directly from the installed switches. I have a PLM 2412S and Isy 99 installed. They have been working fine, although I have not used them other than to find all the installed Insteon devices. From time to time I have updated the I99 firmware. I have multiple access points installed. I just updated to the current RC. When I start the Isy all the installed devices are shown in red. It says I am in safe mode which is usually caused by a bad PLM (or connections). If I use tools, diagnostics, plm info/status I get nothing at all. No response. I just did a factory reset on the PLM. As I anticipated (perhaps in error) the list of devices is now empty, still no response to the info/status command. I have read a bunch of threads on the site. One resembled my problem rather closely, but ended in "it works now". Is there a way to test/evaluate the PLM? To the best of my knowledge I have not changed anything that is likely to affect this interface since the last time I used it. I have no trouble lights on the Isy. Power and Rx are lit. I would prefer not to just buy a new PLM to see if it helps. Particularly after reading a rather long thread about the 2312 vs the replacement device. Any suggestions?

I am reasonable sure I saw a program contributed that dealt with this task. I have tried a bunch of searches in this forum and the one on education and programming with no luck. Does anyone know off hand where this link/program might be?

Michel, Yes it is a Pro. I had to completely rebuild the computer after a motherboard failure and just lost track of the cable. I used it previously to resolve some issues of addressing and get things going. I would be grateful for a replacement rather than trying to find it. I really do have a large number of accumulated RS232 cables from the age when they were the primary interface. And I tossed the cable into that batch which has also been relocated. I just did not think bout the different cable when my computer fell apart (twice within a month). I would very much appreciate your sending me a cable. It will save me a whole lot of tedious searching. I will send you a PM with the mailing address. Thanks, Harold

Am I correct in assuming at this point that there is no way to visually identify the nul-modem cable shipped with the ISY99? Assuming this is true, may I suggest that you make them identifiable.

I have already done the factory reset. I thought the factory reset would put the user/password back to the factory default. The problem is that the ISY99 just does not seem to appear in my network. It is not that the console software can't log in, it can't find the ISY. Windows networking does not see it either.

Sorry, my original post is not particularly informative. I am trying to use a terminal emulator through the RS 232 connection. The RS232 null modem cable is what I am talking about. I can't find the ISY99 on the LAN so I am trying to get in and configure it.

It is an ISY99. I just need to know if the cable is marked or visually identifiable in some way. I have a lot of cables in a box. Your nul-modem cable is one of them. Checking the pin connections on each cable until I find it will be annoying. No real walking to do at this point. Maybe after I get the terminal to talk to the controller I will still have a problem, but I think if I just get that going I should be OK.

I had things working a year or so ago. Two computer rebuilds, OS change, etc. Now I seem to be back to step zero and I don't remember how I got it done before. Starting the admin console from the web site, it does not find the ISY. Downloaded admin.jlnp. Running that finds nothing. Reset ISY. No change. I am going to try the com port. However I have no idea where the nul-modem cable is that came with the ISY. Is there some eyeball way to identify that cable out of a box of cables? Strange color, label, etc.?

Yes. It all works now that I have the IP. The device is on the local net so my firewall does not block it.

I was probably doing something wrong. No "your lighting" appeared in my network info. Still does not even though I am now running the admin console. Windows does not seem to be aware of the isy as a device on the network. And the discovery function is turned on and seems to be working fine with other devices. The admin console did not initially (or I could not see how) find the IP address. RS232 does not require an IP to find or set the IP. A basic and simple thing. The easiest way to initially gain access to an isy without having to know about DHCP or IP addresses at first. I have things working now. Re: manual. I can not envision all of the information on the isy installation and use is not in a single manual. If nothing else; an appendix. To expect the user to know there is another manual for there rest of the details is not, in my opinion, reasonable. Why not put as much information as possible directly in front of the guy who just bought a bunch of stuff from Smarthome to automate his house; like he did with X10. They know to download the manual. Make their experience as good/easy as it can be. My comments like these are an attempt to take the position of the home owner that is not technically skilled, or for that matter, interested in learning more details than are absolutely necessary. Sometimes taking that position is rather easier for me these days than it used to be. Your current manual is a much better resource than the approach being taken when I first started looking at these systems. Try to put yourself in the position of a new user who really has no interest in solving technical puzzles. It is one of the driving factors in people buying Apple computers. Apple followed the vision of a simple to use UI. MS did not, but they generally won. Although they are now loosing increasing market share to Apple. There can be a large difference between what seems reasonable to someone who has lived and breathed the system details for years and those that just want the lights to come on at dusk. Your staff and the other guys on the forum are a wonderful resource and an immense help. But having information at your fingertips on your PC is also useful. And quicker. I did a bunch of searches on both the main web site and the forum without seeing an indication of another document or the actual information. In all likelihood I missed a reference. There is some of Joe six pack in my blood. Incidentally, Joe six pack is a term used only for the unskilled masses. There are no skilled Joe six packs.

Thanks, a previous post got me past where I was but I could not talk to the isy with a terminal emulator. I don't know why. Never saw the isy on the terminal. But I found the IP address where I had written it down and that resolved my need. Just as an experiment I went to the UD main page to see how I would know to look for the advanced info that is not, and there is my question of why not, in the manual. It is a real simple though that new users would want to do. I could find no path or mention that it existed. Nor could I just go to the directory DOCS and look around. Why is it hard? That is a rhetorical question.

I searched the isy manual I downloaded a couple of days ago with a number of combinations like serial port, RS232, etc. and did not find any occurrence.

Thanks. That really ought to be in the isy manual.

Serial ports have settable speed, parity, and number of bits, stop bits, flow control. That sort of stuff for the PC.