Vyrolan Posted February 22, 2013 Posted February 22, 2013 I have a new Remotelinc 2 just recently received from SH and am unable to add it to my ISY (3.3.10). I hve another one which same model and version number that was added and works no problem. Thu 02/21/2013 08:17:25 PM : [1C 38 FB ] Added to list of devices to link to ISY Thu 02/21/2013 08:17:25 PM : [iNST-TX-I1 ] 02 62 1C 38 FB 0F 0D 00 Thu 02/21/2013 08:17:25 PM : [iNST-ACK ] 02 62 1C.38.FB 0F 0D 00 06 (00) Thu 02/21/2013 08:17:34 PM : [iNST-TX-I1 ] 02 62 1C 38 FB 0F 0D 00 Thu 02/21/2013 08:17:34 PM : [iNST-ACK ] 02 62 1C.38.FB 0F 0D 00 06 (00) Thu 02/21/2013 08:17:43 PM : [iNST-TX-I1 ] 02 62 1C 38 FB 0F 0D 00 Thu 02/21/2013 08:17:43 PM : [iNST-ACK ] 02 62 1C.38.FB 0F 0D 00 06 (00) Thu 02/21/2013 08:17:47 PM : [1C 38 FB 0 ] Failed to add device I've tried New Insteon Device and the Link a Remotelinc 2...I've tried factory resetting the RL2. Any ideas?
LeeG Posted February 22, 2013 Posted February 22, 2013 The trace indicates the RemoteLinc2 did not respond to the commands sent to it. Verify the Insteon address being used with New INSTEON Address and be sure to put the RemoteLinc2 into linking mode before clicking Ok on New INSTEON Device popup. Use the Device Type default Auto Discover. If using a 2314 Dual Band PLM move the RL2 near the PLM. Not sitting on it, within 6-8 feet of PLM. Was the RL2 fully charged before attempting to install it. Insure 38 is not 3B and FB is not F8 on address label.
Vyrolan Posted March 2, 2013 Author Posted March 2, 2013 LeeG, that wasn't it, but it was close. You got me on the right track. It made me think that maybe the sticker was wrong...turns out, it is wrong. I manually linked it to a nearby dual band SwitchLinc...then checked the Device Links on that SwitchLinc from ISY Admin Console. The address is actually 1C.39.FB instead of the 1C.38.FB that is printed on the sticker. When I tried to add it with 39 instead of 38, it worked instantly and is now working properly in the ISY. Only device I've had with misprint...I assume that's pretty rare?
LeeG Posted March 2, 2013 Posted March 2, 2013 Great news it is working. It is a rare case for a device to be mislabeled.
Vyrolan Posted March 2, 2013 Author Posted March 2, 2013 Sorry it took me so long to report back...the 3-week-old baby does not mesh well with my home automation hobby. =p
LeeG Posted March 2, 2013 Posted March 2, 2013 Congratulations on the new addition. Have three daughters with children of their own. Love the grand kids but it sure is nice to give them back at night.
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