Scene attributes missing

[philgood]

Correct me if I am wrong, but should I see level and rate sliders when looking at a scene page?

 

I tried clearing my Java cache and restart the ISY but still don't have any of the attributes.

 

Thanks,

 

phil

[LeeG]

That would depend on whether the device in question can have its On Level and Ramp Rate affected.

 

Is the situation where Scenes with devices that had sliders in the past no longer have sliders or a new Scene that does not have sliders and the question is why this particular Scene.

 

Perhaps it would be good to describe the Scene. What devices are in the Scene and are they defined as Controllers or Responders?

 

What does Help | About show for Firmware

What does Help | About show for UI

[philgood]

All my scenes are missing the sliders. A sample scene would be a 2477D Controller with another 2477D Responder.

 

Recent changes include upgrading from 99i to 994i and me unsuccessfully trying to control my ISY from my cell phone.

 

Thanks,

 

phil

[Michel Kohanim]

Hi Phil,

 

Please go to Help | About and make sure you have the correct UI level matching your firmware OR clear your Java cache and retry.

 

With kind regards,

Michel

[philgood]

Firmware Insteon_UD944_OADR v3.3.10 (2013-01-17-01:23:29)

UI Insteon_UD994 v3.3.10 (2013-01-17-01:13:50)

 

I assume that its the "v3.3.10" that's important and not the other slight variations.

 

Cache cleared but still no attributes.

 

phil

[Michel Kohanim]

Hi Phil,

 

Sincere apologies for tardy reply. Please do be kind enough to contact our tech support and we'll walk through possible causes.

 

With kind regards,

Michel