slbillard Posted April 10, 2013 Share Posted April 10, 2013 I have linked a 2444A2 RemoteLinc 2 and set it up on my system. However, regularly when some device needs to be updated I will get a failure "Cannot communicate with ..." on the RemoteLink. This is always on the first button name. The event log shows: Preparing device Device Ready ERR 1 All seems working correctly otherwise and the device looses its exclamation mark when I press a button, so this is more an annoyance than anything else. But I would like to know if something is wrong or the re is a step I should be doing to prevent this. Link to comment Share on other sites More sharing options...
LeeG Posted April 10, 2013 Share Posted April 10, 2013 It sounds like the ISY thinks it needs to write something to the RemoteLinc2. Suggest putting RL2 into linking mode with its Set button. Right click RemoteLinc2 Primary node and select Write Updates to Device. That should clear any pending update. Link to comment Share on other sites More sharing options...
slbillard Posted April 11, 2013 Author Share Posted April 11, 2013 Thanks, that succeeded in completing the update. The linking mode was the bit I was missing. Link to comment Share on other sites More sharing options...
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