Clock Sync or Change Fails

[sanders2222]

I recently upgraded to the ISY-994i/IR and noticed the clock was 1 hour off. Last night I sync'd it with the PC and thought all was good. Today I noticed is was 1 hour off and I forgot to check the daylight savings box.

 

So I did that and tried to update the time. NADA. Request Failed! then I tried to manually change the time and the same results. I uninstalled Java and added Ver 7.21 and still can't change the time. I also notice I have a red exclamation next to the NTP Server. So that sync fails too. Anyone have a suggestion how to fix this?

 

Edit; OK, I looked into this a bit this morning and when I tried to change the time, I got a 'No Network Connection' error. However, I could access the ISY from my android phone. That did not make any sense. I rebooted the ISY and when it came up, it has the correct time and the red exclamation mark is gone. So my connection was re-established. I did notice the weather information was all 0 but I recall it may be waiting for the first refresh before I see and data. Yep! after a minute or so, information started populating the fields. Now, my question is, why would I loose my network connection, one way apparently, in the first place?

[Michel Kohanim]

Hi sanders2222,

 

This is a known bug with releases 4.0.2 and below. In short, if you don't wait long enough to the time to change (after you apply settings), then ISY will block any other attempt at changing the time.

 

To fix:

1. Reboot ISY

2. Change DayLight Saving or any other time settings

3. Wait a couple of seconds and make sure you do NOT have the System busy before you do anything else

 

 

With kind regards,

Michel