johnny66 Posted May 31, 2013 Posted May 31, 2013 A few days ago I cleared the log file (Tools/Clear Log). I had never previously cleared the log and it was huge, with at least a year of events in it. But I could easily view it in Excel. Now when I attempt to view the log (Tools/Log), the admin console goes from "Ready" to "System Busy" for a second, but then nothing happens. So I'm unable to view the log. Also, it appears my charts are all empty now, whereas previously they displayed at least a year of events. I rebooted the ISY and cleared my Java cache but this didn't help. I'm running 3.2.6 on an ISY99i. I downgraded from 3.3.10 to 3.2.6 a few days ago. FWIW, Event Viewer still seems to work fine. Any suggestions? Thanks.
Michel Kohanim Posted May 31, 2013 Posted May 31, 2013 Hi johnny66, That's really odd. Can you please telnet to ISY, login, and at the prompt type: ls /log What do you see (and specifically, their sizes). With kind regards, Michel
johnny66 Posted June 3, 2013 Author Posted June 3, 2013 Here are the files present: http://10.1.130.125>ls /log [/log *.*] A.LOG 32497 ERRORA.LOG 898755 ERRORC.LOG 1046585 ERRORB.LOG 1046645 http://10.1.130.125>
Michel Kohanim Posted June 3, 2013 Posted June 3, 2013 Hi johnny66, The error log seems to be there. The regular log has 32K. Do you still not get any logs? If that's the case, would you please go to your browser and do: http://your.isy.ip.address/rest/log http://your.isy.ip.address/rest/log/error Please save and send both to support@universal-devices.com. With kind regards, Michel
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