will not recognize cameras

[vbsafire1]

I recently changed my router and now I cannot hookup my two cameras. Any ideas???

[Michel Kohanim]

Hello vbsafire1,

 

It's quite possible that your new router has a different subnet than your old one. And, your IP cameras have static IP addresses. The best thing to do (which might be painful) is to factory reset your cameras so that they use dhcp. Once back on the network, then you can change them back to static.

 

With kind regards,

Michel