plars3n Posted August 5, 2013 Posted August 5, 2013 Hello All, I have installed mini remotes (RemoteLinc2) in a couple of ISY systems. They work great in scenes for controlling other INSTEON devices. But, I can't get them to control programs and variables. When I run a trace, at any level, I don't see any traffic generated by them. Scenes work, but nothing is shown on the ISY. I need to program these remotes to increment variables for ceiling fan and window shade control. Until the ISY sees the commands they generate, I'm stuck. I've tried restoring, deleting and then adding them again, holding them close to the dual-band PLM when pressing buttons, and adding the buttons to scenes and devices; everything short of animal sacrifice. Nothing works. Any ideas? Thank you.
oberkc Posted August 6, 2013 Posted August 6, 2013 I've tried restoring, deleting and then adding them again, holding them close to the dual-band PLM when pressing buttons, and adding the buttons to scenes and devices; everything short of animal sacrifice. Nothing works. I can only think of the obvious things. Are you putting the remotelincs into linking mode? Are you choosing the option in the ISY admin panel to write the changes to the battery-powered devices? Have you checked the batteries? What other RF insteon devices do you have? Access points?
LeeG Posted August 6, 2013 Posted August 6, 2013 If the previous ideas do not resolve suggest doing a Restore Modem (PLM). It sounds like the link records needed for the PLM to receive messages from the mini remote were not created. This can happen when the PLM link database becomes full. Often there are duplicate and out dated link records that can be compressed out with the Restore Modem (PLM).
plars3n Posted August 11, 2013 Author Posted August 11, 2013 Ok, I did some testing. First, I did the PLM restore, no change. I then deleted and added the remotes, no change. I took the remotes back to my office and added them to a 99i running 3.3.10, they worked great. To summarize, I have two 994i - 4.0.5 installations that have this issue and a 99i - 3.3.10 that does not. I suspect a bug in the 994i and/or 4.0.5 version of firmware. Thank you for your help. -Paul
LeeG Posted August 11, 2013 Posted August 11, 2013 I deleted and added back a Mini Remote under 4.0.5 on my 994i successfully so it is not a systemic problem with either. Is there anything common about the 994i's?
LeeG Posted August 11, 2013 Posted August 11, 2013 I suggest running Tools | Diagnostics | Event Viewer at LEVEL 3. Delete the Mini Remote, add it back and post the event trace showing both the delete and add. It still sounds like the PLM does not have the responder link records needed for it to receive messages from the Mini Remote.
plars3n Posted August 14, 2013 Author Posted August 14, 2013 Both unit's are upgraded to Pro from basic. Maybe that is important? I selected add remotelinc2, 8-button. Here's the log: Tue 08/13/2013 02:30:24 PM : [1C 4E C9 ] Added to list of devices to link to ISY Tue 08/13/2013 02:30:24 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 0D 00 Tue 08/13/2013 02:30:24 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 0D 00 06 (00) Tue 08/13/2013 02:30:24 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 0D 02 (02) Tue 08/13/2013 02:30:24 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:24 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 10 00 Tue 08/13/2013 02:30:24 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 10 00 06 ID-REQ (00) Tue 08/13/2013 02:30:24 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 10 00 ID-REQ (00) Tue 08/13/2013 02:30:24 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:25 PM : [iNST-SRX ] 02 50 1C.4E.C9 00.12.37 8B 02 14 (14) Tue 08/13/2013 02:30:25 PM : [std-Broadcast] 1C.4E.C9-->00.12.37, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:25 PM : [1C 4E C9 0 ] Calibrating engine version Tue 08/13/2013 02:30:25 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Tue 08/13/2013 02:30:25 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Tue 08/13/2013 02:30:25 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:25 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:26 PM : [iNST-ERX ] 02 51 1C 4E C9 21 32 B0 11 2F 00 00 01 0F FF 01 E2 01 21 32 B0 FF 00 01 DB Tue 08/13/2013 02:30:26 PM : [Ext-Direct ] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Tue 08/13/2013 02:30:26 PM : [1C 4E C9 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Tue 08/13/2013 02:30:26 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 1F 00 Tue 08/13/2013 02:30:26 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 1F 00 06 GOF (FLAGS) Tue 08/13/2013 02:30:26 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 1F B2 GOF (B2) Tue 08/13/2013 02:30:26 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:26 PM : [1C 4E C9 1 ] Start : Adding device to ISY Tue 08/13/2013 02:30:26 PM : [1C 4E C9 1 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:27 PM : [1C 4E C9 1 ] Link 0 : 0FF8 [E2012132B0FF0001] Saving [E2012132B0FF0001] Tue 08/13/2013 02:30:27 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 1F 00 Tue 08/13/2013 02:30:27 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 1F 00 06 GOF (FLAGS) Tue 08/13/2013 02:30:27 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 1F B2 GOF (B2) Tue 08/13/2013 02:30:27 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:27 PM : [1C 4E C9 2 ] Start : Adding device to ISY Tue 08/13/2013 02:30:27 PM : [1C 4E C9 2 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:28 PM : [1C 4E C9 2 ] Link 1 : 0FF0 [E2022132B0FF0002] Saving [E2022132B0FF0002] Tue 08/13/2013 02:30:28 PM : [1C 4E C9 3 ] Start : Adding device to ISY Tue 08/13/2013 02:30:28 PM : [1C 4E C9 3 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:28 PM : [1C 4E C9 3 ] Link 2 : 0FE8 [E2032132B0FF0003] Saving [E2032132B0FF0003] Tue 08/13/2013 02:30:28 PM : [1C 4E C9 4 ] Start : Adding device to ISY Tue 08/13/2013 02:30:28 PM : [1C 4E C9 4 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:29 PM : [1C 4E C9 4 ] Link 3 : 0FE0 [E2042132B0FF0004] Saving [E2042132B0FF0004] Tue 08/13/2013 02:30:29 PM : [1C 4E C9 5 ] Start : Adding device to ISY Tue 08/13/2013 02:30:29 PM : [1C 4E C9 5 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:29 PM : [1C 4E C9 5 ] Link 4 : 0FD8 [E2052132B0FF0005] Saving [E2052132B0FF0005] Tue 08/13/2013 02:30:30 PM : [1C 4E C9 6 ] Start : Adding device to ISY Tue 08/13/2013 02:30:30 PM : [1C 4E C9 6 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:30 PM : [1C 4E C9 6 ] Link 5 : 0FD0 [E2062132B0FF0006] Saving [E2062132B0FF0006] Tue 08/13/2013 02:30:30 PM : [1C 4E C9 7 ] Start : Adding device to ISY Tue 08/13/2013 02:30:30 PM : [1C 4E C9 7 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:30 PM : [1C 4E C9 7 ] Link 6 : 0FC8 [E2072132B0FF0007] Saving [E2072132B0FF0007] Tue 08/13/2013 02:30:31 PM : [1C 4E C9 8 ] Start : Adding device to ISY Tue 08/13/2013 02:30:31 PM : [1C 4E C9 8 ] Finish : Adding device to ISY was Successful Tue 08/13/2013 02:30:31 PM : [1C 4E C9 8 ] Link 7 : 0FC0 [E2082132B0FF0008] Saving [E2082132B0FF0008] Tue 08/13/2013 02:30:31 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 1F 00 Tue 08/13/2013 02:30:31 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 1F 00 06 GOF (FLAGS) Tue 08/13/2013 02:30:32 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 1F B2 GOF (B2) Tue 08/13/2013 02:30:32 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:32 PM : [1C 4E C9 0 ] Successfully added device Tue 08/13/2013 02:30:35 PM : [All ] Writing 68 bytes to devices Tue 08/13/2013 02:30:35 PM : [1C 4E C9 1 ] Link 0 : 0FF8 [E2012132B0FF0001] Writing [E2012132B0FF0001] Tue 08/13/2013 02:30:35 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F FF 08 E2 01 21 32 B0 FF 00 01 D3 Tue 08/13/2013 02:30:35 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F FF 08 E2 01 21 32 B0 FF 00 01 D3 06 (00) Tue 08/13/2013 02:30:35 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:35 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:36 PM : [MNG-LNK-RSP ] 02 6F 41 A2 01 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:36 PM : [PLM ] Group 1 : Writing Responder Link matching [1C 4E C9 1 ] Link 0 : 0FF8 [E2012132B0FF0001] Tue 08/13/2013 02:30:36 PM : [1C 4E C9 1 ] Link 1 : 0FF0 [E2022132B0FF0002] Writing [E2022132B0FF0002] Tue 08/13/2013 02:30:36 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F F7 08 E2 02 21 32 B0 FF 00 02 D9 Tue 08/13/2013 02:30:36 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F F7 08 E2 02 21 32 B0 FF 00 02 D9 06 (00) Tue 08/13/2013 02:30:37 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:37 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:37 PM : [MNG-LNK-RSP ] 02 6F 41 A2 02 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:37 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 23 2F 00 (00) Tue 08/13/2013 02:30:37 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Tue 08/13/2013 02:30:37 PM : [PLM ] Group 2 : Writing Responder Link matching [1C 4E C9 1 ] Link 1 : 0FF0 [E2022132B0FF0002] Tue 08/13/2013 02:30:38 PM : [1C 4E C9 1 ] Link 2 : 0FE8 [E2032132B0FF0003] Writing [E2032132B0FF0003] Tue 08/13/2013 02:30:38 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F EF 08 E2 03 21 32 B0 FF 00 03 DF Tue 08/13/2013 02:30:38 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F EF 08 E2 03 21 32 B0 FF 00 03 DF 06 (00) Tue 08/13/2013 02:30:38 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:38 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:39 PM : [MNG-LNK-RSP ] 02 6F 41 A2 03 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:39 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 23 2F 00 (00) Tue 08/13/2013 02:30:39 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Tue 08/13/2013 02:30:39 PM : [iNST-DUP ] Previous message ignored. Tue 08/13/2013 02:30:39 PM : [PLM ] Group 3 : Writing Responder Link matching [1C 4E C9 1 ] Link 2 : 0FE8 [E2032132B0FF0003] Tue 08/13/2013 02:30:39 PM : [1C 4E C9 1 ] Link 3 : 0FE0 [E2042132B0FF0004] Writing [E2042132B0FF0004] Tue 08/13/2013 02:30:39 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F E7 08 E2 04 21 32 B0 FF 00 04 E5 Tue 08/13/2013 02:30:39 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F E7 08 E2 04 21 32 B0 FF 00 04 E5 06 (00) Tue 08/13/2013 02:30:40 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:40 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:40 PM : [MNG-LNK-RSP ] 02 6F 41 A2 04 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:40 PM : [PLM ] Group 4 : Writing Responder Link matching [1C 4E C9 1 ] Link 3 : 0FE0 [E2042132B0FF0004] Tue 08/13/2013 02:30:40 PM : [1C 4E C9 1 ] Link 4 : 0FD8 [E2052132B0FF0005] Writing [E2052132B0FF0005] Tue 08/13/2013 02:30:40 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F DF 08 E2 05 21 32 B0 FF 00 05 EB Tue 08/13/2013 02:30:40 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F DF 08 E2 05 21 32 B0 FF 00 05 EB 06 (00) Tue 08/13/2013 02:30:41 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:41 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:42 PM : [MNG-LNK-RSP ] 02 6F 41 A2 05 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:42 PM : [PLM ] Group 5 : Writing Responder Link matching [1C 4E C9 1 ] Link 4 : 0FD8 [E2052132B0FF0005] Tue 08/13/2013 02:30:42 PM : [1C 4E C9 1 ] Link 5 : 0FD0 [E2062132B0FF0006] Writing [E2062132B0FF0006] Tue 08/13/2013 02:30:42 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F D7 08 E2 06 21 32 B0 FF 00 06 F1 Tue 08/13/2013 02:30:42 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F D7 08 E2 06 21 32 B0 FF 00 06 F1 06 (00) Tue 08/13/2013 02:30:42 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:42 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:43 PM : [MNG-LNK-RSP ] 02 6F 41 A2 06 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:43 PM : [PLM ] Group 6 : Writing Responder Link matching [1C 4E C9 1 ] Link 5 : 0FD0 [E2062132B0FF0006] Tue 08/13/2013 02:30:43 PM : [1C 4E C9 1 ] Link 6 : 0FC8 [E2072132B0FF0007] Writing [E2072132B0FF0007] Tue 08/13/2013 02:30:43 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F CF 08 E2 07 21 32 B0 FF 00 07 F7 Tue 08/13/2013 02:30:43 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F CF 08 E2 07 21 32 B0 FF 00 07 F7 06 (00) Tue 08/13/2013 02:30:44 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:44 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:44 PM : [MNG-LNK-RSP ] 02 6F 41 A2 07 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:44 PM : [PLM ] Group 7 : Writing Responder Link matching [1C 4E C9 1 ] Link 6 : 0FC8 [E2072132B0FF0007] Tue 08/13/2013 02:30:45 PM : [1C 4E C9 1 ] Link 7 : 0FC0 [E2082132B0FF0008] Writing [E2082132B0FF0008] Tue 08/13/2013 02:30:45 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F C7 08 E2 08 21 32 B0 FF 00 08 FD Tue 08/13/2013 02:30:45 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F C7 08 E2 08 21 32 B0 FF 00 08 FD 06 (00) Tue 08/13/2013 02:30:45 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:45 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:46 PM : [MNG-LNK-RSP ] 02 6F 41 A2 08 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:46 PM : [PLM ] Group 8 : Writing Responder Link matching [1C 4E C9 1 ] Link 7 : 0FC0 [E2082132B0FF0008] Tue 08/13/2013 02:30:46 PM : [1C 4E C9 1 ] Link 8 : 0FB8 [0000000000000000] Writing [00..............] Tue 08/13/2013 02:30:46 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F BF 08 00 00 00 00 00 00 00 00 F9 Tue 08/13/2013 02:30:46 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F BF 08 00 00 00 00 00 00 00 00 F9 06 (00) Tue 08/13/2013 02:30:47 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:47 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:47 PM : [1C 4E C9 1 ] Link 9 : 0FB0 : Writing High Water Byte Tue 08/13/2013 02:30:47 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 00 0F B7 01 00 00 00 00 00 00 00 00 0A Tue 08/13/2013 02:30:47 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 00 0F B7 01 00 00 00 00 00 00 00 00 0A 06 (00) Tue 08/13/2013 02:30:47 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:47 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:48 PM : [iNST-ERX ] 02 51 1C 4E C9 21 32 B0 11 2F 00 00 01 0F B7 01 00 00 00 00 00 00 00 00 09 Tue 08/13/2013 02:30:48 PM : [Ext-Direct ] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Tue 08/13/2013 02:30:48 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 00 0F B7 01 00 00 00 00 00 00 00 00 0A Tue 08/13/2013 02:30:48 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 00 0F B7 01 00 00 00 00 00 00 00 00 0A 06 (00) Tue 08/13/2013 02:30:49 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:49 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:49 PM : [iNST-ERX ] 02 51 1C 4E C9 21 32 B0 11 2F 00 00 01 0F B7 01 00 00 00 00 00 00 00 00 09 Tue 08/13/2013 02:30:49 PM : [Ext-Direct ] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Tue 08/13/2013 02:30:49 PM : [iNST-TX-I2CS] 02 62 1C 4E C9 1F 2F 00 00 02 0F B7 08 00 00 00 00 00 00 00 00 01 Tue 08/13/2013 02:30:49 PM : [iNST-ACK ] 02 62 1C.4E.C9 1F 2F 00 00 02 0F B7 08 00 00 00 00 00 00 00 00 01 06 (00) Tue 08/13/2013 02:30:50 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 2B 2F 00 (00) Tue 08/13/2013 02:30:50 PM : [std-Direct Ack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:50 PM : [1C 4E C9 1 ] Memory : Write dbAddr=0x1005 [0E] cmd1=0x20 cmd2=0x0E Tue 08/13/2013 02:30:50 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 20 0E Tue 08/13/2013 02:30:50 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 20 0E 06 (0E) Tue 08/13/2013 02:30:50 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 AB 20 FD (FD) Tue 08/13/2013 02:30:50 PM : [std-Direct Nack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:50 PM : [1C 4E C9 1 ] Memory : Write dbAddr=0x1004 [08] cmd1=0x20 cmd2=0x08 Tue 08/13/2013 02:30:50 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 20 08 Tue 08/13/2013 02:30:50 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 20 08 06 (08) Tue 08/13/2013 02:30:51 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 AB 20 FD (FD) Tue 08/13/2013 02:30:51 PM : [std-Direct Nack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:51 PM : [1C 4E C9 1 ] Memory : Write dbAddr=0x1003 [05] cmd1=0x20 cmd2=0x05 Tue 08/13/2013 02:30:51 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 20 05 Tue 08/13/2013 02:30:51 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 20 05 06 (05) Tue 08/13/2013 02:30:51 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 AB 20 FD (FD) Tue 08/13/2013 02:30:51 PM : [std-Direct Nack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Tue 08/13/2013 02:30:51 PM : [1C 4E C9 1 ] Memory : Write dbAddr=0x1002 [02] cmd1=0x20 cmd2=0x02 Tue 08/13/2013 02:30:51 PM : [iNST-TX-I1 ] 02 62 1C 4E C9 0F 20 02 Tue 08/13/2013 02:30:51 PM : [iNST-ACK ] 02 62 1C.4E.C9 0F 20 02 06 (02) Tue 08/13/2013 02:30:52 PM : [iNST-SRX ] 02 50 1C.4E.C9 21.32.B0 AB 20 FD (FD) Tue 08/13/2013 02:30:52 PM : [std-Direct Nack] 1C.4E.C9-->ISY/PLM Group=0, Max Hops=3, Hops Left=2
LeeG Posted August 14, 2013 Posted August 14, 2013 The first 4 trace entries are from your last post. Note the 15 on the end which indicates the add of the responder link record to the PLM did not work. Tue 08/13/2013 02:30:37 PM : [MNG-LNK-RSP ] 02 6F 41 A2 02 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:39 PM : [MNG-LNK-RSP ] 02 6F 41 A2 03 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:40 PM : [MNG-LNK-RSP ] 02 6F 41 A2 04 1C 4E C9 00 12 37 15 Tue 08/13/2013 02:30:42 PM : [MNG-LNK-RSP ] 02 6F 41 A2 05 1C 4E C9 00 12 37 15 The next 4 trace entries are from a trace I just ran of adding an 8 Scene RemoteLinc 2 after deleting it from the ISY. Note the 06 on the end which indicate the add of the responder link record to the PLM was successful. Wed 08/14/2013 12:00:48 PM : [MNG-LNK-RSP ] 02 6F 41 A2 02 1C 27 E3 00 12 36 06 Wed 08/14/2013 12:00:49 PM : [MNG-LNK-RSP ] 02 6F 41 A2 03 1C 27 E3 00 12 36 06 Wed 08/14/2013 12:00:52 PM : [MNG-LNK-RSP ] 02 6F 41 A2 04 1C 27 E3 00 12 36 06 Wed 08/14/2013 12:00:55 PM : [MNG-LNK-RSP ] 02 6F 41 A2 05 1C 27 E3 00 12 36 06
plars3n Posted August 14, 2013 Author Posted August 14, 2013 Thank you for the detailed info and the quick reply. What would you recommend I do next? Thank you again! -Paul
LeeG Posted August 14, 2013 Posted August 14, 2013 One of three possibilities The PLM is full because of duplicates and out dated links Solution is a Restore Modem (PLM) The PLM is full of active valid links which requires Scene management to reduce the number of active valid link records. A Show PLM Links Table followed by a Count will show how many link records exist in the PLM. The Show processing is valid only when NO Insteon traffic reaches the PLM while the Show is running. Otherwise the displayed link records will be falsely high or low. This can be differentiated from the first possibility by doing a Restore Modem (PLM) and not having the link count drop below 992 which is the max count for a 2413 PLM. The Show PLM Links Table and Count should be done 3-4 times to insure the same Show and Count results. The PLM is defective and will not accept new link records.
plars3n Posted August 16, 2013 Author Posted August 16, 2013 Thanks, again, for your great and timely support. This level of support is just one of the reasons I insist that every system I sell, or work on, has an ISY. I ran several PLM Link tasks and received accurate matching counts. The number of links changed, although in the log I saw no other traffic. Run Number 1 370 2 288 3 192 4 115 5 48 I don't understand why the number of links would change. It must be time for me to re-read the manual. Extra Credit: I Deleted and Re-Installed a dimmer just to see how it worked with the PLM. Pruning down the log, these are the results. Fri 08/16/2013 09:40:16 AM : [MNG-LNK-RSP ] 02 6F 40 E2 00 1E FE 51 01 20 41 06 Fri 08/16/2013 09:40:17 AM : [MNG-LNK-RSP ] 02 6F 41 A2 01 1E FE 51 01 20 41 15 Fri 08/16/2013 09:40:16 AM : [MNG-LNK-RSP ] 02 6F 40 E2 00 1E FE 51 01 20 41 06 Fri 08/16/2013 09:40:17 AM : [MNG-LNK-RSP ] 02 6F 41 A2 01 1E FE 51 01 20 41 15 Conclusion: Sounds like I need to replace the PLM. What would happen if I re-initialized it, and then restored it? Thanks!
LeeG Posted August 16, 2013 Posted August 16, 2013 If no Insteon traffic was received during the Show PLM Links Table display the only explanation I have for the varying numbers is a defective PLM. However, it only takes a single message from a thermostat for example to affect the Show display. If you can trace a Show PLM Links Table and send the trace file to lwgwork@embarqmail.com I'll take at the trace. I'm inclined to think Insteon traffic is affecting the Show results. The PLM can be Factory Reset (NOT the ISY) which will physically reset the link database to zeros. Then a Restore Modem (PLM) to rebuild the link database. Run Help | About and verify the UI line indicates 4.0.5.
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