ESB Posted September 16, 2013 Posted September 16, 2013 Hi all, I have a question regarding a venstar 2491t7e with the humidty module added. It seems to work fine for 1-3 months, and then stops communicating. Pressing the linking (set) button ( under the cover in the middle lower section of the stat) immediately starts the communication again. I believe that the thermostat is still functioning ok when I can't communicate with it, (dehumidification mode) but it is difficult to know when it stops working with the ISY. I email venstar, and they had no suggestions. I have three other 2491t1e's that work and communicate without error both remote and locally and have been reliable for more than 2 years. Is there a command line that will emulate pressing the link (set) button?
Michel Kohanim Posted September 19, 2013 Posted September 19, 2013 Hello ESB, If you have identical thermostats that work fine but this one does not work, then I would consider that this specific thermostat is defective. With kind regards, Michel
Recommended Posts