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isy-99 and IRlinc controls lost


bgalbraith

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Posted

Hi, I had programmed about 30 IR commands using my IR linc to control my insteon devives through my ISY. Everything was working great and it was a wonderful feeling especially when compared to the perfomance I had been used to with X10. All my commands were configured such that I tap a button on my IR remote once and it would turn the devive On. Tap it once again and it would turn the device off. Hold it down and it would brighten. Stop and hold down again and it would dim. Simply perfect and quick responding. But then I eventually had a power outage. For a few days after that, none of my IR commands worked anymore. As some of you probably know, it takes some time to program a new irlinc button and then associate that trigger to a program that will turn on/off a device. I didn't want to have to redo all of that. And then I got lucky. My IRlinc started working again. However, not all my devices came back to life. Some answer to on and off commands only (no more dim/bright). And this is if I am patient and try over and over. For other devices, nothing at all works anymore.

 

What would be the best procedure for me to bring those devices back to life? Can I simply reprogram those specific commands? Do I need to erase them first and is that possible or must I do a full factory reset and start over from scratch?

Posted

Hi bgalbraith,

 

My recommendation is this:

1. Pick one of the devices with which you have IR problems

2. Do a factory reset on it

3. Go to Admin Console, Right Mouse Click on it, and then choose Restore Device

 

If this works, it tells us that some of your devices have lost their programming during the outage.

 

With kind regards,

Michel

Posted

Thank you Michel, I will try that. Although I have my doubts... Every devices function perfectly well when controlled via the ISY and Mobilinc. The only common device between those that no longer function properly is the IRlinc and it's via the IRlinc that the problems appear. Ppretty sure I tried a restore device on the IRlinc. But I didn't do a factory reset beforehand as I didn't want to lose all my IR programming. Would that be the case? Can I do a factory rest of the IRlinc witout losing any of the IR programming?

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