Trouble logging into Admin Console

[jfteague]

Good evening,

 

Tonight I installed two OutletLinc Dimmers (2472D) and attempted to access our Admin Console to program them. When I tried to log in I got the following message (attached). I thought about resetting the PLM but was wondering if that will help with this issue.

 

Can anyone tell me if they've seen this error and if there is a protocol I need to follow to fit it.

 

Thanks in advance.

[Michel Kohanim]

Hi jfteague,

 

I am so very sorry for tardy reply. For this types of issues, it's always better to submit a ticket (links below).

 

With kind regards,

Michel