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Recommendation for delinquent device ?


mzn50

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Posted

Hi All.. Have an issue with a device with the dreaded exclamation mark..

Ive included a screen shot.. This guy pops up every so often .. what is the best advice to fix.. delete and Reprogram..

 

thank you !

post-3971-140474161442_thumb.jpg

Posted

This is most likely caused by a physical issue (noise on the line or other signal attenuation to that device). Is the device dual band? What kind of device, what kind of load, what else is on the same circuit? In my experience playing with these variables eventually results in resolving the problem but it will take some time to track down why. If you post more info on your setup we can start making (educated) guesses as to what you might want to try.

 

Bill

Posted

Is the device functional when used manually? If the failure to communicate persists, in my experience, it is a dead device. Noise can cause temporary failures, but rarely do they persist. . . unless you have added something to your house that is very noisy and on all the time. . . but then multiple devices would be failing.

 

If you find it is not working manually (or even if it is working) try a hard reset by pulling the air gap.

Posted

Thanks guys.. I'll reboot the device and reregister ..

I'll give that a shot.. If that fails.. I'll replace it and see ..

 

Thx

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