ISY994 won't connect over network

[pkeberly]

My ISY just quit connecting over the network tonight, I get a blank page with a UD icon in the address, no timeout.

I tried the local IP address, same thing, but I can connect using the admin console so it's alive.

 

I tried a reboot of the ISY and router and cleared the JAVA cache.

Any ideas?

 

Thanks,

Paul

[Michel Kohanim]

Hi Paul,

 

Have you recently tried to upgrade your ISY? It seems that there are no UI files in your ISY. What you might want to try is an upgrade to 4.1.0.

 

With kind regards,

Michel

[pkeberly]

Thanks Michel, no I haven't do an upgrade in a while.

I'll give that a try first thing.

 

I did find out, trying to be clever with state variables can lead to endless loops.

Could that have done bad things to UI files?

 

Paul

[Michel Kohanim]

Hi Paul,

 

Thank you. No, state variables cannot cause you to lose UI files.

 

If you are still having problems, it's more expedient to submit a ticket so that we can login to your system and see what's going on.

 

With kind regards,

Michel

[pkeberly]

Michel, I'm back home now.

I just tried to connect, and it appears to work now?

 

Thanks again,

Paul

[Michel Kohanim]

Hi Paul,

 

Very very strange. Do you happen to have a firewall software of any sorts?

 

With kind regards,

Michel