swbrains Posted December 18, 2013 Share Posted December 18, 2013 Hi, I have the ISY994 purchased new about 4 months ago running firmware 4.0.5. I have an ApplianceLinc (2634-222 v.42) outside for my landscape lights that doesn't seem to turn on reliably. It's on a program to turn on at sunset along with the front landscape lights on another AL. The front one works great. Only the back yard AL seems to miss several days a week. I decided to look at the error log and found that it shows frequent -80008 errors every day. For example, this is just part of the error log from one day (this type of thing repeats every day): Mon 2013/12/16 06:24:19 PM System -80008 n/a Mon 2013/12/16 06:36:42 PM System -80008 n/a Mon 2013/12/16 06:38:45 PM System -80008 n/a Mon 2013/12/16 07:09:53 PM System -80008 n/a Mon 2013/12/16 07:19:47 PM System -80008 n/a Mon 2013/12/16 07:21:08 PM System -80008 n/a Mon 2013/12/16 07:31:33 PM System -80008 n/a Mon 2013/12/16 07:32:29 PM System -80008 n/a Mon 2013/12/16 07:36:41 PM System -80008 n/a Mon 2013/12/16 07:42:54 PM System -80008 n/a Mon 2013/12/16 07:45:27 PM System -80008 n/a Mon 2013/12/16 07:46:16 PM System -80008 n/a Mon 2013/12/16 07:46:40 PM System -80008 n/a Mon 2013/12/16 08:03:17 PM System -80008 n/a Mon 2013/12/16 09:07:13 PM System -80008 n/a Mon 2013/12/16 09:17:54 PM System -80008 n/a Mon 2013/12/16 09:23:34 PM System -80008 n/a Mon 2013/12/16 09:24:31 PM System -80008 n/a Mon 2013/12/16 09:29:31 PM System -80008 n/a Mon 2013/12/16 09:54:31 PM System -80008 n/a Mon 2013/12/16 10:04:31 PM System -80008 n/a I read that the -80008 is NO RESPONSE FROM GATEWAY. I have the ISY connected to my router, but I don't understand what it is doing that often with the internet connection that would cause these errors. I do not have Internet Access enabled on the ISY (it actually fails whenever I try to enable it anyway). Any idea what might cause the backyard AL to act unreliably? It's brand new (within a few months) -- purchased at the same time as the front yard AL. I have a hardwired phase coupler and two access points in the house as well as a half dozen dual band devices on different phases of the electrical service. Also, what is causing these -80008 errors and should I be concerned about them? Thanks! - Vinnie Link to comment
Michel Kohanim Posted December 18, 2013 Share Posted December 18, 2013 Hi Vinnie, Unfortunately the problem with your INSTEON switch is noise related and I suspect it's related to low voltage lighting/transformers. As far as 80000, at one point you issued File | Enable Internet Access. Now, you will need to do File | Disable Internet Access. And, I am sure this fails because your router does not support UPnP configuration. So, you would need to: 1. Telnet to ISY 2. Login 3. At the prompt type the following and then hit Enter: DI D is for Disable. I is for Internet Access. With kind regards, Michel Link to comment
swbrains Posted December 18, 2013 Author Share Posted December 18, 2013 Hi Michel, Thanks for your reply. When I telnet into my ISY and log in (successfully), then type DI at the prompt, it responds with "Could not configure the gateway", then returns to the prompt. What can I do now? Thanks, Vinnie Link to comment
Michel Kohanim Posted December 19, 2013 Share Posted December 19, 2013 Hi Vinnie, That's great. Nothing else needs to be done unless you keep seeing the 80000 errors. With kind regards, Michel Link to comment
swbrains Posted December 19, 2013 Author Share Posted December 19, 2013 Thanks. Yes, I am still seeing the -80008 errors. -- Vinnie Link to comment
Michel Kohanim Posted December 19, 2013 Share Posted December 19, 2013 Hi Vinnie, Please send an email to support@universal-devices.com and we'll send you the instructions. With kind regards, Michel Link to comment
swbrains Posted December 19, 2013 Author Share Posted December 19, 2013 Done! Thanks, -- Vinnie Link to comment
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