justin.cool Posted January 9, 2014 Share Posted January 9, 2014 I apologize if this has been answered somewhere before, but I haven't found it in my searching the forum....... I am trying to upgrade to the ISY-994i/IR Pro from the ISY-99i/IR Pro (1050). Per the recommendations/ instructions I need to get my ISY-99 to 3.3.10 from 3.2.6, before I install the 994. But the install of 3.3.10 hangs very early in the load (about 2%) and gives the following two errors: Upgrade Failed: Failed uploading file (reported written size is invalid) Socket Open Failed java.io.IOException: Broken pipe I have seen at least one thread where this was resolved by clearing the cache....I have done the same and I get the same errors each time. I am running a Mac with OSX Mountain Lion 10.8.5, with Java Version 7 Update 45 (build 1.7.0_45-b18). I did have to upgrade to this latest version of Java...... Thanks in advance for any assistance you can provide...... Justin Link to comment
LeeG Posted January 9, 2014 Share Posted January 9, 2014 I do not use Mac but there have been various posts about the OS/browser unzipping the download file. The ISY expects the file to be ZIPed as it was before the download. Link to comment
justin.cool Posted January 9, 2014 Author Share Posted January 9, 2014 Lee, Thanks for the prompt response. I have been burned by that in the past. If I recall correctly, Safari is one culprit that automatically unzips files. As a result, I only use Firefox to download those files. In addition, I checked the file itself and it still has the .zip extension. I then unzipped it and it grew to 7 MB from 5 something MB. So I believe I am using an unzipped file....... That said, I did copy the file from the download folder to my local "Home Automation" folder.......... Justin Link to comment
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