Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

KPL stopped responding

Featured Replies

Posted

I have an 8 button KPL that I am having issues with. It has been working for the past month but recently, it got "locked up" for lack of a better word. The light on the A button stayed on and stopped responding. The lights were flickering, not flashing, flickering. By controlling the lights off with my Ekeypad, I was able to unlock the lights and the kpl started working again. Then last night the lights were flickering again and none of the buttons were working. (I have a Lamplink on button B that also would not work.) this time the lights on the KPL buttons are also off and while I can control both my lamp on the load of the KPL and the Lamp, the KPL continues to be non-responsive. I tried to reset the link, but the linking button is also not responding. If I turn the lights on, then press the A button on the KPL, the lights flicker.

 

Has this KPL gone bad, or is something else going on here?

I had a similar problem. First try doing a factory default reset on the KPL as that usually will correct the problem. If that doesn't fix it then you most likely have a bad KPL. I think you'll need to disable the KPL in the ISY before the reset, then after the reset do a restore device.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.