Cannot Link A Device

[smokegrub]

I am a newbie to the ISY. I added a device to a couple of scenes and it worked for a couple of days. Now, I cannot connect to it despite repeated tries. It worked perfectly before making the move from the 2412n to the ISY. The switch works perfect manually and its status light displays correctly.

 

I get the following message:

 

The following devices could not be added:

 

1D.89.3E (2466S) ToggleLinc Relay v.41

 

Cannot determine link table address.

 

I am also getting false status reports from several devices!

[Michel Kohanim]

Hi smokegrub,

 

Quick questions:

1. Do you still have the hub on the network?

2. Did you register your devices using the first option (remove existing links)?

3. What does false status mean? Is it after a query or spontaneous?

 

If you are still having problems, it would be best to schedule a call/remote session with our technical support.

 

With kind regards,

Michel

[smokegrub]

No, my 2412n was removed from the network before I added the ISY.

Yes, I used the first option. I have also used it in subsequent attempts to add the device.

Last question, I don't recall.

[smokegrub]

I tried linking the device this morning and it linked! Go figure!