Elk m1 trouble

[Fischerrw]

I was hopeing that someone may be able to guide me in troubleshooting. I have an elk m1 gold that is showing "input expander expansion module trouble" everything seems to be work but I am still getting this error. Can anyone help??

[apostolakisl]

That is a zone expander board. It is either a bad connection between it and the Elk or the board is failing. When you say "everything is working" do you have all zones registering?

[Fischerrw]

Thanks foe the quick response. I have 2)M1XOVRs and 2)M1RBs. They are running my sprinklers. I cycled through and everything is still working. How do I determine which board is giving me the problem??

[apostolakisl]

None of those are input expanders. This is: https://www.123securityproducts.com/m1x ... 7AodiRAA2A

 

Are you saying you don't have one of these? You only have 16 or fewer zones?

[Fischerrw]

I checked my enrollment screen, all I have is

1. Mikp2/kp3 keypad

2. M1xov® output expander

3. M1xov® output expander

4. M1xsp serial port expander

5. M1xep Ethernet expander

[apostolakisl]

I don't know then. I would check all your wire connections to your boards. I suppose you could try disconnecting them one at a time and see what error messages you get. This way you'll know exactly what it says for each type of board. If memory serves me, however, none of those boards will say "input expander" trouble. Perhaps the serial port one says that. Have you tested it to see if it works? Also, check your Elk log and see what error messages are in there. It will have a number code with any errors and you can look those up in appendix A of the manual.

[Fischerrw]

I pulled the log, this is what it said Error code 1141=expansion module trouble output exp 2

[apostolakisl]

That would then appear to be your 2nd output expander.

[gatchel]

Did you try re-enrolling devices?