jjp076 Posted March 10, 2014 Posted March 10, 2014 I purchased a refurbished 2450 IO Linc but cannot add the device to ISY994i version 4.1.2. Using autodiscover and manual entry for a 2450 I receive "Unsupported Device 7.13". I've tried clearing cache, upgrading to 4.1.2 but the device will not link to the system. Any other suggestions?
Michel Kohanim Posted March 10, 2014 Posted March 10, 2014 Hello jjp076, IOLinc subcategory must be 0x00. In short, your device must report 07.00 and not 07.13. I would return the unit. With kind regards, Michel
Brian H Posted March 10, 2014 Posted March 10, 2014 By chance is there a model number and hardware revision sticker on the I/OLinc? Reason I asked. Is I have seen some new I/OLIncs and a unreleased I/O module number. In the HouseLinc Devices.xml file with different Sub Cat numbers. What power requirements are listed on the back label?
Michel Kohanim Posted March 11, 2014 Posted March 11, 2014 Hello everyone, Thanks to LeeG's investigation, we now know that SmartHome decided to give refurbished units a different subcat. This has been fixed and included in 4.1.3. With kind regards, Michel
Brian H Posted March 12, 2014 Posted March 12, 2014 The HouseLinc devices.xml file also shows an interesting 2450 I/OLinc with 50/60 cycle auto select. It also has a different Sub Cat 0D. Along with a 2248-222,-422,-442,-522 series of I/O Modules that all have new Sub Cat IDs. From the suffix numbers. It could be they are now going international.
jjp076 Posted March 13, 2014 Author Posted March 13, 2014 Thanks everyone. I will test with 4.1.3 and post the results.
jjp076 Posted April 15, 2014 Author Posted April 15, 2014 Upgraded to 4.2.0 and the refurbished 2450 was recognized and configured normally. Thank you for the help!
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