JCrank Posted March 18, 2014 Share Posted March 18, 2014 Hello, My 2413S PLM died, LED was dark. So I ordered a new PLM and hooked it up following these steps. -Unplug ISY994i and old PLM -Plugin New PLM -Connect to ISY994i -Plugin ISY - Logged into admin console done file Restore PLM Everything looks good but the ISY / PLM does not see any insteon events such as turning on and off lights with the event viewer at level 3 I get no responses when I turn switches on and off. I can control everything from the ISY admin console so it seems like the PLM is working I checked a few of my devices device link tables and they show the address of the New PLM When I view the PLM links table there is only 28 entry's, that is about how many devices I have but there is also allot more scenes I also did a file restore devices which did not help. Thanks for any help Link to comment Share on other sites More sharing options...
LeeG Posted March 18, 2014 Share Posted March 18, 2014 The PLM is missing many link records. Try another Restore Modem (PLM) followed by another Show PLM Links Table. Note that while the Show PLM is running NO Insteon traffic should reach the PLM. Otherwise the PLM link count will display falsely too high or too low. Link to comment Share on other sites More sharing options...
JCrank Posted March 18, 2014 Author Share Posted March 18, 2014 I tried the restore PLM many times with the same result every time it ends up with only 28 link records, I even did a factory reset on the PLM then another restore with the same results Link to comment Share on other sites More sharing options...
JCrank Posted March 18, 2014 Author Share Posted March 18, 2014 I ran a Level 3 event viewer during a PLM restore and it looks like the ISY is only sending 28 link records to the PLM. See attached ISY software version is 4.1.2 UI and firmware ISY-Events-Log.v4.1.2__Tue 2014.03.18 06.03.01 AM.txt Link to comment Share on other sites More sharing options...
LeeG Posted March 18, 2014 Share Posted March 18, 2014 There are no Responder link records written to the PLM. Was a Delete Modem (PLM) done during the process of moving to the new PLM? Link to comment Share on other sites More sharing options...
JCrank Posted March 18, 2014 Author Share Posted March 18, 2014 I did click the delete modem option but once the warning came up I canceled I have a backup from before this replacement process should I try to restore it Link to comment Share on other sites More sharing options...
LeeG Posted March 18, 2014 Share Posted March 18, 2014 I would go to a backup. Link to comment Share on other sites More sharing options...
Xathros Posted March 18, 2014 Share Posted March 18, 2014 And then do another Restore PLM. -Xathros Link to comment Share on other sites More sharing options...
JCrank Posted March 20, 2014 Author Share Posted March 20, 2014 I restored a.backup and then restored PLM. I still had to do a restore all devices, then I had to factory reset and restore all of my KPLs, but everything is working again Thanks for the assistance Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
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