Hi Everyone,

 

I am hoping someone can help with an email issue I have recently encountered. I have had no issues with this until recently and have not made any changes. I did update to 4.2.2 but unsure if this is related. At this point none of my programs work in regards to sending email. What I have noticed is when I go into Configuration and if I hit Test it does not work and I receive a "Mail Server Failure" [Connection Failed]. Then if I make a change to any of the fields in mail server setup area and revert those changes so that I am able to click SAVE it will work again for about 2 emails. What I do is change a email setup field, change it back and save it. Then hit Reload and then Test. It will then send an email. Then if I test a program it will send 1 email maybe 2 at most. Same thing with the Test button. It only works about 2 times. I have tried changing the mail server to the default but I experience the exact same issue. I am currently using GMAIL with the settings. The only other issue I can think of is I had to reset the ISY a few times because it was locking up. That is when I updated the firmware.

 

Thanks for you help on this!

Hi jellis,

 

I am so very sorry to hear. Unfortunately this is a known and intermittent issue with 4.2.2 incorrectly caching DNS results. It's already fixed in 4.2.3 which should be out by the weekend.

 

With kind regards,

Michel

Got it! That's what I was hoping for. Sorry if I missed this posted somewhere. I did look though. Thanks!