Unable to use Java console to communicate with ISY99i

[htjunkie]

I have an ISY99i and I haven't used it for a while to make changes, I was trying to update a device today but I'm not able to run the console. Initially I was getting the Java plugin has expired and it won't let me run at all. I read the forum and got the console and even downgraded the Java version I have. Now I can bring up the console but I'm not able to poll status, although I can control any devices by pushing the command from the interface. Any changes I made don't seem to take effect until I get out and restart the console. However, I don't see any popups when it tries to update any devices, led me believe all programming would still be in the devices not getting cleaned up.

 

Any assistance would be greatly appreciated.

[SteveL]

Htjunkie,

 

Please make sure your Java is up to date. You may want to clear you Java cache history as we'll.

 

Then use this link to access your admin console.

http://isy.universal-devices.com/994i/4.2.2/admin.jnlp

[htjunkie]

Thanks Steve, I followed your instructions and it's still behaving the same, any other suggestions?

[Michel Kohanim]

Hi htjunkie,

 

In order for us to better serve you, please do be kind enough to submit a ticket.

 

With kind regards,

Michel