ricke Posted June 4, 2014 Posted June 4, 2014 I got the notice recently that the ISY99i Pro was being end-of-lifed. its been flawless for me but I upgraded to the new ISY994i Pro. It just arrived. How do I smoothly migrate all of my programming and INSTEON devices from the 99i Pro to the 994i Pro? Thanks! Rick
bdlhome Posted June 4, 2014 Posted June 4, 2014 I got the notice recently that the ISY99i Pro was being end-of-lifed. its been flawless for me but I upgraded to the new ISY994i Pro.It just arrived. How do I smoothly migrate all of my programming and INSTEON devices from the 99i Pro to the 994i Pro? Thanks! Rick I did the same recently and basically backup the 99 and restore to 994. If you have any optional modules, once you have the unit, you send the UUID for your 99 as well as 994 to support to get them migrated across.
ricke Posted June 4, 2014 Author Posted June 4, 2014 That sounds easy enough but when I swapped out the controllers, when I launch the admin URL and Java loads the java admin apps starts up but I don't get a login prompt. What I do see eventually are these two errors pop up: Socket open Failed java.io.IOException: A existing connection was forcibly closed by the remote host and XML Parse Error I can't login or do a Restore operation. What does that error indicate? I can reproduce it every time. Thanks, Rick
Brian H Posted June 4, 2014 Posted June 4, 2014 If you have not seen the Wiki Migration page. Here is a link to it. http://wiki.universal-devices.com/index ... r_ISY-994i
ricke Posted June 4, 2014 Author Posted June 4, 2014 I was trying to do those steps but being blocked by that java IO Exception error which I apparently blocking the login and restore actions. Rick
LeeG Posted June 4, 2014 Posted June 4, 2014 What is the exact URL being used to invoke the admin console?
ricke Posted June 4, 2014 Author Posted June 4, 2014 I don't have it handy as I'm at work but its the one in the instructions that come with the 994i Pro. its a longish URL ending with /99i Rick
LeeG Posted June 4, 2014 Posted June 4, 2014 I pulled these two from the 4.0.5 announcement. c. http://isy.universal-devices.com/99i/4.0.5 - Java Applet d. http://isy.universal-devices.com/99i/4.0.5/admin.jnlp - Java application
LeeG Posted June 4, 2014 Posted June 4, 2014 Post the URL used when its available. The messages suggest the IP address being used to access the 994i may not be correct. The 994i will by default be in DHCP mode.
ricke Posted June 5, 2014 Author Posted June 5, 2014 The URL the instructions say to use is: http://isv.universal.devices.com/99i Nothing IP address related in that URL. Rick
LeeG Posted June 5, 2014 Posted June 5, 2014 Is this a finger check or a bad URL ... http://isv.universal.devices.com/99i should be http://isy.......
ricke Posted June 5, 2014 Author Posted June 5, 2014 That may have been a type on my behalf but surprisingly, I get the exact same result/errors using http://isy.universal.devices.com/99i. I don't even know how different URLs can still resolve to the ISY admin console. Thanks, Rick
LeeG Posted June 5, 2014 Posted June 5, 2014 There is another error in the URL http://isy.universal.devices.com/99i should be http://isy.universal-devices.com/99i
ricke Posted June 5, 2014 Author Posted June 5, 2014 Sorry that way my manual typing error, is URL I am using is now in fact http://isy.universal-devices.com/99i. Rick
LeeG Posted June 5, 2014 Posted June 5, 2014 This URL works fine from here http://isy.universal-devices.com/99i It retrieves the 4.0.5 (actually 4.0.11) Admin Console. It takes some time as the full Admin Console has to be downloaded from UDI.
ricke Posted June 6, 2014 Author Posted June 6, 2014 I went back and plugged in the ISY99i pro and it immediately worked fine. When I went back to the ISY994i Pro I tried this URL: http://isy.universal-devices.com/99i/ and then this URL: http://isy.universal-devices.com/99i/3.3.10/admin.jnlp With the second URL a popup did come up with an ISY Finder but it doesn't see anything. I do know that my original ISY99i was being accessed by a fixed IP and I launched its console by using: http://192.168.0.29/WEB/INDEX.HTM It sure feels like this could be an issue getting the 994 to get a new IP address but I don't get any opportunity to get to a settings screen where I can view or configure its IP or DHCP settings. Rick
LeeG Posted June 6, 2014 Posted June 6, 2014 Since the 994i is expecting DHCP set up the router to allocate an IP address to the DHCP request.
ricke Posted June 6, 2014 Author Posted June 6, 2014 My router already uses DHCP. When NETBIOS support stopped being supported I ended up accessing my ISY99i by its address. I fortunately hadn't ever been assigned a new IP address so I could keep using it. Rick
ricke Posted June 7, 2014 Author Posted June 7, 2014 Also the memory light blinks blue and the error light blinks red. These come on intermittently. Is there a way to do a hard reset of 994i? Something else that I don't understand is with the 99i Pro when you launched the URL for admin it would bring up a web based page that included settings that could let you modify IP address configuration settings. You could click on a button to launch the java admin console and log in. Now with the 994i software it immediately launches the java console page and since it is getting the java IO exception error I can't login and make any settings changes so its a chicken and egg thing. Rick
LeeG Posted June 7, 2014 Posted June 7, 2014 The MEM and ERR LEDs blinking indicates the 994i cannot communicate with the router. Cannot login to the 994i without access to the network. Check cables and the router for DHCP. DHCP is not working as thought.
ricke Posted June 7, 2014 Author Posted June 7, 2014 OK, maybe I'll try some new cables and a different PC. I'm using the same router, same network cables, same PLM and same Ethernet port as with the 99i pro. Every time I plug the 99i Pro back in it works perfectly. Its frustrating that I had to get the 994i because the 99i was end-of-lifed and yet the 994i is not nearly as easy to setup as the 99i. Rick
LeeG Posted June 7, 2014 Posted June 7, 2014 The difference is you indicated the 99i is using a static IP. The 994i is using DHCP. Once the router assigns an IP address from the DHCP pool so that the 994i can be accessed another different static IP can be assigned to the 994i. The MEM and ERR LEDs will indicate when the 994i has been able to access the router.
Michel Kohanim Posted June 8, 2014 Posted June 8, 2014 Hi Rick, If you are still having problems please do not hesitate to contact our tech support team (links below) and we'd be delighted to help you out. With kind regards, Michel
ricke Posted June 19, 2014 Author Posted June 19, 2014 Ok sounds good I created a support ticket. I was so blocked that I bought an INSTEON Hub in the meantime which in contrast was a dream in contrast to setup and use but I am missing my ISY programmability. Thanks, Rick
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