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ISY99 Pro lock up


wlodekd

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I have a problem with unit frequently locking up when accessing over the Internet. I need to unplug and plug again to regain control. I can not point to any paticular operation cousing this behaviour. Recently it happened when changing LL level. I logged in remotely and after couple minutes unit was down. I will have to go back home to reset it. Any suggestions what is the possible problem solution are appreciated.

 

Thanks for the help - Walter

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Hello Walter,

 

Apologies for the inconvenience. What firmware level are you using?

 

There seems to be a bug with release 2.6.6 which we are trying to confirm. If you have a version other than 2.6.6, please do let us know as it would help us finding the issue.

 

With kind regards,

Michel

 

I have a problem with unit frequently locking up when accessing over the Internet. I need to unplug and plug again to regain control. I can not point to any paticular operation cousing this behaviour. Recently it happened when changing LL level. I logged in remotely and after couple minutes unit was down. I will have to go back home to reset it. Any suggestions what is the possible problem solution are appreciated.

 

Thanks for the help - Walter

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