Teken Posted October 6, 2014 Posted October 6, 2014 Hard reset the device two times and try to add it again. Are you on the latest 4.2.15 beta release on the ISY? Encrypted By: Phoenix Security Solutions
Michel Kohanim Posted October 6, 2014 Posted October 6, 2014 Hi QuakeTen, Please do not hesitate to contact our tech support team (links below). With kind regards, Michel
QuakeTen Posted October 9, 2014 Author Posted October 9, 2014 Hard reset the device two times and try to add it again. Are you on the latest 4.2.15 beta release on the ISY? Encrypted By: Phoenix Security Solutions Thanks. Yes, I am running 4.2.15. I did the hard reset and it didn't work. I'm going to ask for a replacement device.
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