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Mobile Link Will Not Synch Authentication Required ???

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I've  had mobile link installed on iPhone for 10 months all OK.  Today it suddenly will not  communicate with the ISY controller.  I checked the settings both on the browser interface for  the UD admin console and they are identical to my iPhone.  My wife's iPhone, with identical setting is working with no problem.  Mine was  working until this morning.  I got  a pop up  message asking me to email  Mobile Link  with any suggestions I might have.  I did and after that, I cannot reconnect.

 

I've reset the  phone, reset the ISY, rebooted the cable modem and the router.  Everything works except my iphone.

 

BTW, my suggestion was a bit of  a question/complaint.  I prefer to leave my external ip address in my Mobile Link lighting controller settings, yet at random  times, it reverts to the local IP address.  Question, what  causes the reversion.  Complaint, I'd rather it did not  do that.  Can I make it stop?

 

Please help

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